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Fred Anderson Nissan of Asheville

Asheville, NC

4.9
1,527 Reviews
At Fred Anderson Nissan of Asheville we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present new 2021 & 2022 Nissan models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Leaf, Maxima, Altima, Frontier, Titan, Pathfinder or Versa? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a Pre-Owned vehicle in Asheville, look no further! At Fred Anderson Nissan of Asheville, we stock a large amount of high quality Pre-Owned vehicle to serve the Asheville region. We are proud to have Pre-Owned vehicle ready for you to test drive today. We will also help with auto loans in Asheville and lease plans too. Our award winning vehicle service and parts departments at Fred Anderson Nissan of Asheville can help get you back on the road as quickly as possible. Please visit Fred Anderson Nissan of Asheville at 629 Brevard Road Asheville NC 28806 and let us show you all of the Nissan services we offer.
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629 Brevard Road

Asheville, NC

28806

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Showing 1,527 reviews

November 02, 2015

Great Service When I got to the dealership Sam helped me find a car and take it off the lot that day. I really enjoyed everyone that i meet there and also everyone More

by TDCM1tdcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Hartman
Nov 03, 2015 -

Fred Anderson Nissan of Asheville responded

Thank you for leaving us this great review! We are very happy to hear that Sam could be so helpful during your recent visit with us. We appreciate your referrals as well. We look forward to seeing you back again in the future! Take care. Don Woodruff, GM

November 02, 2015

Reluctant Car Buyer I don't like car shopping. When I say I don't like car shopping I mean I REALLY don't like car shopping. The back and forth drives me crazy. I told Ma More

by Reluctant Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Tasios, Chris Moore, Mark Filliman
Nov 03, 2015 -

Fred Anderson Nissan of Asheville responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mark was so positive. We look forward to seeing you again. Don Woodruff, GM

October 30, 2015

Amazing Sales Staff Here is an honest customer review from a customer who didn't even end up buying a car from them. Over the last month or two, I have been searching for More

by sable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Warren
Nov 03, 2015 -

Fred Anderson Nissan of Asheville responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Brian earned your trust in our business. Thank you for spreading the word about your excellent experience at Fred Anderson Nissan; we look forward to working with you in the future. Don Woodruff, GM

October 30, 2015

Good people to deal with. They had exactly what I was looking for and they were very pleasant to deal with. I dealt with Michael Greene and Nathan Arrowood. They put no pressur More

by Ed
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Arrowood, Michael Greene
Nov 03, 2015 -

Fred Anderson Nissan of Asheville responded

Thank you for leaving us this review, Ed! We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Fred Anderson Nissan any time! Take care. Don Woodruff, GM

October 22, 2015

great+++++++++++++++++++++++++++++++++++++++++++++++++++++ ALL EMPLOYEES WERE VERY HELPFUL IN ALL AREAS TO COMPLETE THE TRANSACTION.I WAS HAPPY THAT THEY WORKED WITH ME TO COME UP WITH THE PRICE I WAS ABLE TO More

by chevy guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEVIN DZIOBA OUR SALES REP.
Oct 27, 2015 -

Fred Anderson Nissan of Asheville responded

John and Judy, thank you for writing this amazing review of our dealership. At Fred Anderson Nissan of Asheville we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that our staff did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns Kind regards, Don Woodruff, GM

October 21, 2015

I enjoyed my transaction with this dealership. I actually enjoyed my transaction with this dealership. Bobby Michales was so easy to work with. It was not a high-pressured sales pitch. The crew wor More

by wtstack99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calvin, Chris Moore, Bobby Michales
Oct 23, 2015 -

Fred Anderson Nissan of Asheville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bobby was there to provide you with such exceptional service! Thank you again and congratulations on your new car. We look forward to seeing you again! Best regards, Don Woodruff, GM

October 18, 2015

Solid All Around...No B/S...Just good sales. Bought an Altima in 2011 and came back, traded and bought my new one here this week. Exceptional experience all around. Sam Hartman in sales was a k More

by DaveAltimaDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hartman
Oct 23, 2015 -

Fred Anderson Nissan of Asheville responded

Congratulations on your new car and thank you for putting your trust in Fred Anderson Nissan of Asheville! Sam is a great part of our staff and he will enjoy your nice comments. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Thank you for your loyalty to us here at Fred Anderson Nissan of Asheville and we look forward to your continued business! Best regards, Don Woodruff, GM

October 15, 2015

I got a new car! Went in looking for a used car however they couldn't get me approved for a used car however they did get me approved for a new car! More

by aarondillingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zain Rigsby, Michael Greene
Oct 30, 2015 -

Fred Anderson Nissan of Asheville responded

Congratulations on your new car! We greatly appreciate you leaving us a great review. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Don Woodruff, GM

October 12, 2015

Not Family Freindly On 5/27/15 my 75 year old mother Pat Justice wanted to buy a new car for herself, not completely new, but new to her. I, her son told her to go see t More

by Marty M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Kendall, Servive Advisor, Zach Hurst
Oct 14, 2015 -

Fred Anderson Nissan of Asheville responded

We are deeply concerned that you feel your mother’s experience here was anything less than exceptional. We would gladly take another look at her concerns with her Nissan Sentra at no charge. But several items you mentioned deserve to be clarified: “She took it to Fred Anderson on 6/3/15 and was told nothing was wrong with the power but it needed a brake job.” In fact, one of our certified Nissan technicians drove the vehicle with Ms. Justice. During the test drive Ms. Justice informed the technician that she drives with “both feet” and that the lack of power happens most often on an incline. The technician verified that the vehicle was performing normally and then explained to Ms. Justice that Nissan vehicles are equipped with a safety feature known as a brake override. If the vehicle was getting input (pressing even slightly) on both the gas and the brake then the brake not only slows and stops the car but the car’s computer kills power to the engine. Essentially these cars will only take input from one pedal at a time. The brake pedal input will always override the gas pedal input. This feature was designed to prevent a “runaway” gas pedal. Some of our more senior customers have experienced this problem also. Once they are informed the problem never returns. Also this vehicle is equipped with a Hill Stop Assist Feature. Essentially it keeps you from rolling backward when accelerating away from a stop on a hill. Combined with the aforementioned driving style and brake override feature it seems the most likely problem. “They turned the brake rotors, did not replace the pads” “and not to replace brake pads during a brake job is shameful” Ms. Justice also complained that the brakes pulsate. The technician performed a thorough inspection of the front and rear pads, the rotors, brake lines, calipers and hoses. Everything checked out well except that the front rotors were slightly warped, causing the pulsation. The rotors were turned to correct the warpage and the front pads were both buffed and lubricated to insure they would operate well with the resurfacing of the rotors. I think it’s noteworthy that the technician did not recommend replacing perfectly good pads thus saving Ms. Justice money. “And just a side note to all, don't let them tell you that you need a 4 wheel alignment on a front wheel drive car, it's a lie and not possible, (2 wheel alignment only possible, and should be cheaper” Ms. Justice requested we perform the front end alignment on her car. In fact we always hook up all four wheels when doing an alignment. It would be a useless endeavor to align the front end of a vehicle and not know the positioning of the rear wheels. Many cars have adjustment features on the rear suspension (yes, even front wheel drive). Also we want to insure the vehicle is tracking properly. No amount of front end alignment would cure a vehicle that isn’t properly tracking in a straight line. Checking the rear wheels also provides an assessment of any possible damage or defective rear suspension components. Also noteworthy that there is no difference in price between our two wheel or four wheel alignment. “Then on 7/23/15 she called me again with a dead battery and no way to get to work. So I closed my business and took her a new battery to replace the one checked by Fred Anderson, which showed only 59 amps, costing me over $112.00” We have no record of Ms. Justice requesting we check her battery or informing us of a problem with the battery. However we would normally do this as part of our multi-point courtesy inspection. Even though the problem occurred almost two months after her visit here I am authorizing a refund of $112 to Ms. Justice for the battery. Again, if Ms. Justice is having any continuation of previous problems with her vehicle I encourage her to bring the vehicle back to us and we would be more than happy to take another look at no charge to her. Best Regards, Don Woodruff General Manager

October 12, 2015

Excellent service Scott was very helpful and very professional. Will recommend this dealership and Scott to all my friends and family. I will be a forever client of F More

by sam2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lusby
Oct 30, 2015 -

Fred Anderson Nissan of Asheville responded

Thank you for leaving us this great review! We are very happy to hear that Scott could be so helpful and professional during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Best regards, Don Woodruff, GM

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