Fred Anderson Nissan of Asheville

Awesome place to buy a car! Jason Terry, Brian Warren, the Business & Sales Managers, everyone is great here at this store. I'll definitely be back when I decide to trade in. Jason Terry, Brian Warren, the Business & Sales Managers, everyone is great here at this store. I'll definitely be back when I decide to trade in. More

Traded in I love my new car! Very pleasant experience and wonderful Staff . I was able to finance with my own bank. They made it as quick and painless as pos I love my new car! Very pleasant experience and wonderful Staff . I was able to finance with my own bank. They made it as quick and painless as possible. More

Great experience with sales and financing Great experience with sales and financing. Took time to answer all questions and showed me what the car was capable of during my test drive. Very know Great experience with sales and financing. Took time to answer all questions and showed me what the car was capable of during my test drive. Very knowledgeable and friendly staff. More

High pressure to purchase extended warranty Thought I had a great experience purchasing my used 2014 Nissan Altima on April 29, 2017. During the final steps of the purchase was pressured into pu Thought I had a great experience purchasing my used 2014 Nissan Altima on April 29, 2017. During the final steps of the purchase was pressured into purchasing a $2,700 extended warranty and told that I had two months to cancel without penalty. The reality is once they have secured a sale and made extra profit on the warranty, they forget about you. I have made over a dozen phone calls to the dealership to no avail. I've left voice mails (no one will actually answer their phone once they know you want to cancel the warranty) for Zain Rigsby, Michael Duncan, Chris Calvin, Nick Lindsay and others whose name I neglected to record. I can't even get them to call me back, no less cancel the warranty. I've called the warranty company and been told that I cannot cancel, only the dealership can cancel. All this dealership is interested in is your money! Do not patronize! More

Bad, Overpriced, Slow Service The service was bad, slow, and over priced. Finally after being there all day when everything was suppose to be done we found out one of the main thin The service was bad, slow, and over priced. Finally after being there all day when everything was suppose to be done we found out one of the main things we went there to get done (mount a spare tire) was not and it was explained it would cost a significant amount more (over $230 for the part / over $245 with taxes) to simply get a part to mount a spare tire? They also said it would require another visit. The prices charged for the other services were very high (once we got home and did some research on comparable prices) and frankly we do not trust any of the work they did or what they told us. They left oil stains and smudges in the vehicle. I would stay away from this place for service and/or sales. More

Not very happy Had an awesome salesman. Have had nothing but problems trying to get our tag. Now we were told the reason we received a tax notice, which was supposed Had an awesome salesman. Have had nothing but problems trying to get our tag. Now we were told the reason we received a tax notice, which was supposed to be paid by the dealership, was maybe there was a lien on the tag oor vehicle. How is that possible on a new tag and vehicle? I am now sorry I bought locally and I don't think I will buy from them again. Maybe they didn't like we financed with someone of our choice and didn't buy an extended warranty. Only good thing to say is our salesman was great. More

Worst Service Ever Andrea Sechrist handled our service for our vehicle. She is the worst assistant service manager I have ever seen. After not being able to ask her a si Andrea Sechrist handled our service for our vehicle. She is the worst assistant service manager I have ever seen. After not being able to ask her a simple question over the phone & listening to her tell me that I'm not listening to her, I was finally able to ask my question to her manager. She does not want to listen to anything you say. Only talk over you & interrupt you & tell you how great a job she's doing by saving you a bunch of money on parts that you can get cheaper from ordering online. We were charged parts & labor to fix an error. That part didn't fix it. Then we were charged parts & labor for another part to fix the same error. That part didn't fix it either. Then we were charged parts & labor again for another part to fix the same error. This finally fixed it. It seems their diagnoses is to just change parts. Our vehicle was there 13 days, then we were told it's all done by Andrea Sechrist. After paying for the job, including parts & labor for items that were fine to begin with, we then did an inspection & found out the entire job still wasn't done. Only part of the job was done. She wasn't planning to tell us that another part needed to be ordered. Most unprofessional person in service I have even dealt with. If going in for service, I would recommend getting someone other than her. I highly doubt they could be worst than her. More

Incredible customer service Devin has gone above and beyond to make sure I am happy with my new car. He took a lot of time to help me understand and feel comfortable making the p Devin has gone above and beyond to make sure I am happy with my new car. He took a lot of time to help me understand and feel comfortable making the purchase. He even made sure my 10 year old was happy (playing music for her; asking about bb games, etc.) Great experience. More

Great Customer Service! I gave this dealership 5-star rating, because Devin, (who was the salesman I had) did nothing but give me great customer service and made sure I left I gave this dealership 5-star rating, because Devin, (who was the salesman I had) did nothing but give me great customer service and made sure I left happy. Mark is the manager there, he was a great help as well with getting me into something. Zain, is the Finance guy there he made sure I understood all the paperwork that I signed. I definitely advise my friends and people that read this to go talk to Devin and Mark they will take real good care of you. Can't thank you guys enough! More