Franklin Sussex Hyundai

All around great experience! The first Hyundai I leased in 2013 my experience was a mediocre at best. I feel some things were misrepresented and I was never notified that my plate The first Hyundai I leased in 2013 my experience was a mediocre at best. I feel some things were misrepresented and I was never notified that my plates and registration were ready for pick-up. I was hesitant to come back again. This time around Eddie was my salesperson and he did everything to make this time around a wonderful and exciting experience, what getting a new car should be all about. He was accommodating, knowledgeable and made me feel comfortable as did the other sales personnel on the floor. No sneaky tactics, he was honest, helpful and I would recommend him to anyone and already have. I will definitely go back to Eddie when I'm ready for another vehicle. Thank you. Also, Erin in Finance was informative and very professional, another plus in my leasing experience. More

Very Pleased Bob Howlett and Erin Lamb were friendly, responsive and professional throughout. I would recommend them to anyone looking for a new car. Everything wa Bob Howlett and Erin Lamb were friendly, responsive and professional throughout. I would recommend them to anyone looking for a new car. Everything was done to our satisfaction and in a timely and straightforward manner. More

Great service The staff really worked with us on getting our tuscan, we were able to take it out for a nice test drive and we absolutely loved it! Also loving the p The staff really worked with us on getting our tuscan, we were able to take it out for a nice test drive and we absolutely loved it! Also loving the power the turbo gives the car! More

New Purchase Tom Hildebrand was excellent to deal with and was very professional and took his time to explain all features of the vehicle. He was very helpful in Tom Hildebrand was excellent to deal with and was very professional and took his time to explain all features of the vehicle. He was very helpful in getting the Sirius Radio and Hyundai Blue Link set up. More

Excellent Customer Service Purchased new vehicle at Franklin Sussex. I was very happy I stayed local to purchase. Sales Bob Howlett was very professional and easy to work with Purchased new vehicle at Franklin Sussex. I was very happy I stayed local to purchase. Sales Bob Howlett was very professional and easy to work with. Found me the car I wanted in the color of my choice. Would definately purchase from them again. More

Great place to do business I have purchased 3 cars from Franklin and each and every time they treated me with respect and did not try to over sell something I could not afford. I have purchased 3 cars from Franklin and each and every time they treated me with respect and did not try to over sell something I could not afford. More

Franklin Sussex Hyundai Leasing Review/Also Lease Fees While I had a good experience at the Sussex dealership, I was not happy when I got the report of excess wear and tear on my old sonata from Hyundai a While I had a good experience at the Sussex dealership, I was not happy when I got the report of excess wear and tear on my old sonata from Hyundai a week later . They are charging me $1515! Needless to say I am very very upset! This is way too much money! Hyundai should be ashamed of themselves! Hyundai does themselves no favor by ripping off loyal customers! More

Amazing Quick painless purchase and everyone was so nice. For once car buying wasn't a hassle. Will be going there for service. Maybe trade in my mustang. Hyu Quick painless purchase and everyone was so nice. For once car buying wasn't a hassle. Will be going there for service. Maybe trade in my mustang. Hyundai has stepped up thier game More

Experience Erin Lamb and Andrew May did a great job. Did the best to assure us that the sale would go through. They called a few times to make sure everything w Erin Lamb and Andrew May did a great job. Did the best to assure us that the sale would go through. They called a few times to make sure everything was to our satisfaction. More

Drake Great service. All personnel were very professional, knowledgeable and enthusiastic. Options were provided and discussed, with keen understanding of o Great service. All personnel were very professional, knowledgeable and enthusiastic. Options were provided and discussed, with keen understanding of our needs f or the right deal and ourcome. More