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Franklin Sussex Auto Mall

Sussex, NJ

3.1
522 Reviews

315 State Route 23

Sussex, NJ

07461

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522 Reviews of Franklin Sussex Auto Mall

May 30, 2013

Both where very helpful in may ways and really took the time to make are that we where taken care of, was extremely happy with what we received and I will be sending friend to the Dealer when they are in-n More

by nmastroeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Romelia Roman
Jun 01, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much! I'm very happy you had a great experience with us, and we love to get referrals! Claude Jaillet General Manager

May 28, 2013

The dealership is really good at making things happen in your favor. Very helpful. We had credit problems a few years ago but they figured out how to make it happen! We have delt with them for years and hav More

by Coconut1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Hara
May 30, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for for staying with us again, we really appreciate it! Also, thank you for taking the time to post a nice survey. Claude Jaillet General Manager

May 28, 2013

Monte made the car buying experience very pleasurable. We ended up buying 2 vehicles instead of one. The sales team and finance person who dealt with us were very easy to work with. More

by abahar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for buying 2 vehicles from us! We wish you all the best with them and thank you for taking the time to post a nice survey too. Claude Jaillet General Manager

May 22, 2013

I have to say that Franklin Sussex has been the best buying experience i've ever had. The sales person Romelia knew every little thing about my Jeep and explained it thoroughly. When it came down to the More

by yankee1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Romelia Roman
May 23, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much! We appreciate the business and the nice words about Romelia and Lamonte! We wish you years of enjoyment with your new Jeep! Thank you for taking your time to leave a review! Claude Jaillet General Manager

May 22, 2013

After shopping several dealers online, I found the Sales managers extremely helpful and courteous and willing to work with me.They had no problem giving me all the information requested, UPFRONT and in a cl More

by abedoy0504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Romelia Roman
May 23, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for taking the time to post your review. I'm happy our managers were able to make it an easy process. Recommendations are our best compliment! Thanks again, Claude Jaillet General Manager

May 21, 2013

My experience over all was excellent. The managers Jeff Benezra and Lamonte Mejia were very professional.Ron Biccum also did a excellent job of getting me into my new jeep.I would highly recommend Frankl More

by cheryl217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Ron Biccum
May 23, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for buying your Jeep from us and taking the time to post your review. We all appreciate it and wish you lots of enjoyment from your new Jeep! Claude Jaillet General Manager

May 20, 2013

The experience of dealing with Franklin Sussex Auto Mall was excellent. Chris Suchy could not have been more accommodating. He listened to what we had to say, made some suggestions and then went to work o More

by Rainmaniam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2013 -

Franklin Sussex Auto Mall responded

Thank you for sharing your experience with Chris and Franklin Sussex Auto Mall! We really appreciate your business and taking the time to post a review! Claude Jaillet General Manager

April 16, 2013

Time allowed for service 3 hrs. Work completed in 2 1/2 hrs. Very satisfied. Good job to the staff. no problems at all thanks More

by waterworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 14, 2013 -

Franklin Sussex Auto Mall responded

Thank you for taking the time to leave a review! We appreciate it very much! Claude Jaillet GM

April 08, 2013

Once again, I had a great experience. Friendly atmosphere and very efficient service department. I would and do recommend Franklin Sussex County Automall to everyone I know. More

by 9735796439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
May 20, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much. Referrals are our best compliment! We very much appreciate your business! Claude Jaillet General Manager

March 27, 2013

Always get great service from the service department. Jack, Michael, Debbie, Roger and Jim Testa are very professional and accomodating. The service technicians are very knowledgeable and do a great job More

by lneuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service
May 20, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for taking the time to submit your review. We very much appreciate your business! Claude Jaillet General Manager

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