Franklin Sussex Auto Mall

Fantastic My experience purchasing a vehicle from Franklin Sussex auto mall was great! The service from everyone I interacted with was fantastic and as timely a My experience purchasing a vehicle from Franklin Sussex auto mall was great! The service from everyone I interacted with was fantastic and as timely as possible. More

ALL 10’S & STARS Recently, i’ve been shopping for jeeps. I tried a couple places and was discouraged with other places i visited. I was starting to feel that i wasn’ Recently, i’ve been shopping for jeeps. I tried a couple places and was discouraged with other places i visited. I was starting to feel that i wasn’t going to buy a jeep at all after the wretched service i received at other jeep dealers. Franklin Sussex Auto Mall really knows how to make you comfortable and they define superior customer service. They made my experience seamless and positive!! Great selection! Great atmosphere! BEAUTIFUL showroom!! Everybody was so friendly, i felt right at home. Way to go Franklin Sussex Auto Mall!!! won’t shop anywhere else again. thank you. also, their deal was significantly better deal then their competitors too. 5 STARS More

CLass dealer. They saved me money. Doug was knowledgable, honest -- spent an hour familiarizing me with new vehicle. Owner and service manager called to follow up They saved me money. Doug was knowledgable, honest -- spent an hour familiarizing me with new vehicle. Owner and service manager called to follow up. Thanks! More

This was the best experience! It was such a pleasant experience form the moment we arrived. Steven and John were amazing and helpful. I will be back and recommend family and friend It was such a pleasant experience form the moment we arrived. Steven and John were amazing and helpful. I will be back and recommend family and friends. More

key coding They owned me a key and they coded it in a timely matter. They also did any updates that were needed to vehicle. Thank You They owned me a key and they coded it in a timely matter. They also did any updates that were needed to vehicle. Thank You More

Don't honor warranty Bought a jeep Cherokee Laredo with a lifetime warrany covering transmission. When the transmission crapped out 5 yes later, they gave me the run aro Bought a jeep Cherokee Laredo with a lifetime warrany covering transmission. When the transmission crapped out 5 yes later, they gave me the run around and never paid!!! Don't trust them!!! More

honest professions at their best I have dealt with different dealer ships over the last 40 years and have found that Franklin Sussex auto mall has been the best dealer ship I have de I have dealt with different dealer ships over the last 40 years and have found that Franklin Sussex auto mall has been the best dealer ship I have dealt with and the best person to deal with there is Doug Agne who I have found to be the most honest, polite and helpful sales person that I have dealt with in 40 yrs More

Excellent service Very fair pricing on the new Pacifica and for my trade-in Town & Country. Kyle the sales person was very Knowledgeable about the vehicle and was very Very fair pricing on the new Pacifica and for my trade-in Town & Country. Kyle the sales person was very Knowledgeable about the vehicle and was very friendly and not pushy about selling the vehicle. They didn't have the vehicle I wanted but they found the one I did want and obtained it the next day and we closed the deal. More

Oil change Love the new waiting room.It was not a very long wait and car was clean. Very happy.I will definitely be back ,the service department is great. Love the new waiting room.It was not a very long wait and car was clean. Very happy.I will definitely be back ,the service department is great. More

replaced bumper We bought a new Ram and the bumper was dented. My new bumper came in within 2 days and they put it on for me a lot faster then the hour they told me We bought a new Ram and the bumper was dented. My new bumper came in within 2 days and they put it on for me a lot faster then the hour they told me that it would take. Great Job! More