Franklin Sussex Auto Mall

Denied at other dealerships, but made out here! I was told I could not obtain a lease for a number of reasons, but Derek made it happen and with a payment I could totally afford! I was told I could not obtain a lease for a number of reasons, but Derek made it happen and with a payment I could totally afford! More

Brian yee is a great salesman! Very professional! Great experience!brian yee deserves a promotion, excellent and professional. I bought 3 cars from him, great facility, location great and I would reco Great experience!brian yee deserves a promotion, excellent and professional. I bought 3 cars from him, great facility, location great and I would recommend friends to the dealership More

Professional, and courteous. I was treated with respect and they explained everything that was done to my vehicle. Waiting room was clean and customers were offered coffee and. I was treated with respect and they explained everything that was done to my vehicle. Waiting room was clean and customers were offered coffee and. More

quick and easy We walked in and two hours later drove out with the vehicle. One hour of that time was because we had options added while we waited. We walked in and two hours later drove out with the vehicle. One hour of that time was because we had options added while we waited. More

Well taken care of Our salesman was great to work with and he was knowledgeable. He was patient. He even helped my husband out with possibly a future purchase. Our salesman was great to work with and he was knowledgeable. He was patient. He even helped my husband out with possibly a future purchase. More

FAST, INFORMATIVE,FRIENDLY MY EXPERIENCE WAS VERY POSITIVE! EXCELLENT COMMUNICATION! FAST SERVICE! TECH WAS EXTREMELY KNOWLEDGEABLE AND POLITE AND WILLING TO ANSWER MY AUTOMOTIV MY EXPERIENCE WAS VERY POSITIVE! EXCELLENT COMMUNICATION! FAST SERVICE! TECH WAS EXTREMELY KNOWLEDGEABLE AND POLITE AND WILLING TO ANSWER MY AUTOMOTIVE QUESTIONS I WAS IMPRESSED WITH EVERYONE'S PATIENTS! More

Oil Change Pam was very helpful and friendly during my service appointment. The waiting room was comfortable with television and magazines available, I was prepa Pam was very helpful and friendly during my service appointment. The waiting room was comfortable with television and magazines available, I was prepared for a longer wait but the tech was done very quickly with my vehicle. More

Top rated service at FSAM I am extremely pleased with the service at your dealership. As I stated in a corporate survey earlier today; I have never been treated better in all m I am extremely pleased with the service at your dealership. As I stated in a corporate survey earlier today; I have never been treated better in all my years at any dealership (50 plus years) Thank you Pam, you are great. And Scott also has treated me well in the past.. I have already passed on my positive opinion to other people. Please keep up the good work. More

Franklin Sussex auto mall I gave this rating cause anything lower wouldn't be fair the service department really bends over backwards to help you they get you in and out as qui I gave this rating cause anything lower wouldn't be fair the service department really bends over backwards to help you they get you in and out as quickly as possible they are very efficient and caring More

Exceptional Costomer SAervice This Dealership has been very helpful and always there for me when I need them. Salesmen Doug Agne is a true professional and a credit to your o This Dealership has been very helpful and always there for me when I need them. Salesmen Doug Agne is a true professional and a credit to your organization. He has gone out of his way many times to assist me in and difficulty I may be having with my vehicle. Thank you. More