Franklin Ford

The personnel at the dealership were very friendly and knowledgeable. Service was performed in a timely manner. A plus was that my payment was covered by my Ford rewards points. knowledgeable. Service was performed in a timely manner. A plus was that my payment was covered by my Ford rewards points. More

Service was great and quick. Very professional and courteous. I use them for all my needs. courteous. I use them for all my needs. More

PLEASE KEEP UP THE GREAT WORK AND CONTINUED GREAT CUSTOMER SERVICE THATS HOW YOU KEEP CUSTOMERS COMING BACK CUSTOMER SERVICE THATS HOW YOU KEEP CUSTOMERS COMING BACK More

We would never shop any other Ford dealer now that we bought our Bronco here. Great guys that go above and beyond for their customers!! bought our Bronco here. Great guys that go above and beyond for their customers!! More

Excellent service and excellent people to work with in service department ..The best customer service !!!! I have only had work done by Dave or Mike in Service and couldn't be happier. service department ..The best customer service !!!! I have only had work done by Dave or Mike in Service and couldn't be happier. More

You want a great deal and great service and people who care? Franklin Ford is the place. Sergei is a down to earth sales person who knows his stuff and is not high pressure. care? Franklin Ford is the place. Sergei is a down to earth sales person who knows his stuff and is not high pressure. More

Service was completed within time frame given and service department was very helpful and friendly. I will definitely be back for any of my vehicles needs! department was very helpful and friendly. I will definitely be back for any of my vehicles needs! More

We are always able to get appointments that are convenient for us. They keep us informed and let us know what options are available for different things that may need to be done. All work is compl convenient for us. They keep us informed and let us know what options are available for different things that may need to be done. All work is completed ontime and always professional!! More

My experience with the Franklin Ford dealership in Franlin Mass. I found Ron Sitcawirch very professional, informative, thorough pleasant, helpful, patient. Would recommend to friends and family. Franlin Mass. I found Ron Sitcawirch very professional, informative, thorough pleasant, helpful, patient. Would recommend to friends and family. More

Everyone was very helpful in the process and kept me up to date on my bronco order. to date on my bronco order. More