Franklin Ford
Franklin, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Highly recommend Franklin Ford! I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehic I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehicle. I couldn't be any happier with both the truck and the dealership! The salesman Sergey was great. Very knowledgeable, extremely helpful and was proactive in keeping in touch with me. Sales manager George was great as well. Negotiated a fair price for my trade and worked out agreeable numbers with no hassle or a lot of back and forth. Had a few issues arise after buying the truck and they both were front and center, even though they probably didn't have to, making sure the problems were fixed to my satisfaction. I've been to and dealt with many dealerships over the years and they are, by far, the best I've dealt with! This is why I plan on bypassing a Ford dealership that's 10 minutes from my house and drive 1/2 hour to have them service my truck. They are the best!! More
They treated us well,very friendly and no high pressure sales. Finance dept did a great job explaining the loan and answering all of our questions. sales. Finance dept did a great job explaining the loan and answering all of our questions. More
Very Happy with the service, Mike in the service department was great! I plan to continue to use the dealer for all my service needs. department was great! I plan to continue to use the dealer for all my service needs. More
After towing the car with dead battery even after 2 days there are no technicians to jump start it or even look at it, so busy and does not care about customer situations there are no technicians to jump start it or even look at it, so busy and does not care about customer situations More
I have always found Franklin Ford to be a dealership with a great deal of integrity. They listen to my concerns and take very good care of my vehicle. They have my highest recommendation. a great deal of integrity. They listen to my concerns and take very good care of my vehicle. They have my highest recommendation. More
Fast easy and friendly car buying process. Ron was great! Will definitely be back to buy another ford from him and the rest at Franklin Ford! Ron was great! Will definitely be back to buy another ford from him and the rest at Franklin Ford! More
I had the best experience at Franklin Ford. I came in wanting to lease a day and from the second I walked in Ron & team were so pleasant, informative & helpful. With the car I wanted not arrivi I came in wanting to lease a day and from the second I walked in Ron & team were so pleasant, informative & helpful. With the car I wanted not arriving to the dealership for a month, Ron stayed in touch with me and provided consistent updates. He also worked with me to get all paperwork done ahead of time so when my car arrived, I could pick it up immediately. He took the time to show me all the car's features and checked in with me after I left to ensure I felt comfortable. Truly 10/10 experience! More
Outstanding service, answering questions and concerns about this big purchase, overall was an excellent experience. Thank you Franklin Ford. about this big purchase, overall was an excellent experience. Thank you Franklin Ford. More
Everyone was incredibly accommodating, the service was quick and efficient and the staff were so friendly and went out of there way to make you comfortable and happy ! quick and efficient and the staff were so friendly and went out of there way to make you comfortable and happy ! More
Ron was instrumental in making this sale. I’ve purchased from him in the past and he knows when I come in I intend to purchase with no BS. He did what he needed to make the sale I’ve purchased from him in the past and he knows when I come in I intend to purchase with no BS. He did what he needed to make the sale More

