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Franklin Ford

Franklin, MA

4.5
250 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA. We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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175 East Central Street

Franklin, MA

02038

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Showing 250 reviews

January 31, 2023

Highly recommend Franklin Ford! I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehic More

by d fitzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Carr
January 31, 2023

They treated us well,very friendly and no high pressure sales. Finance dept did a great job explaining the loan and answering all of our questions. More

by RP3D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted our salesman
January 26, 2023

Very Happy with the service, Mike in the service department was great! I plan to continue to use the dealer for all my service needs. More

by kelly.j.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
January 20, 2023

After towing the car with dead battery even after 2 days there are no technicians to jump start it or even look at it, so busy and does not care about customer situations More

by vpallapotula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
January 16, 2023

I have always found Franklin Ford to be a dealership with a great deal of integrity. They listen to my concerns and take very good care of my vehicle. They have my highest recommendation. More

by rpwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Fast easy and friendly car buying process. Ron was great! Will definitely be back to buy another ford from him and the rest at Franklin Ford! More

by Jkthirtythree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

I had the best experience at Franklin Ford. I came in wanting to lease a day and from the second I walked in Ron & team were so pleasant, informative & helpful. With the car I wanted not arrivi More

by carolinemmalone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Breen, Manny Fernandes
October 06, 2022

Outstanding service, answering questions and concerns about this big purchase, overall was an excellent experience. Thank you Franklin Ford. More

by Makiessling12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Everyone was incredibly accommodating, the service was quick and efficient and the staff were so friendly and went out of there way to make you comfortable and happy ! More

by Jennifercanglin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 31, 2022

Ron was instrumental in making this sale. I’ve purchased from him in the past and he knows when I come in I intend to purchase with no BS. He did what he needed to make the sale More

by Douwinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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