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Franklin Ford

Franklin, MA

Overview
Employees
Reviews
Vehicles
4.5
250 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA. We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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175 East Central Street

Franklin, MA

02038

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Showing 250 reviews

March 22, 2023

Ken was great to deal with and my car was finish ahead of time.. He called me to let me know exactly what he did More

by kaschnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken 5 stats
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March 21, 2023

Friendly professional staff who listened and answered all my questions and concerns without the high pressure sales pitch. More

by stw611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Frdosov, Ian Paul Marsh
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March 16, 2023

Fantastic job across the board. Could not have been more please. Great team from top to bottom. More

by Kwallace
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2023

Car was ready on time. Service writer went thru both warranties to get max coverage. More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
worked with Ken at service desk.
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March 08, 2023

Had my car serviced there. Great friendly people, excellent customer service. They had me in and out in a day even without an appointment. Very satisfied. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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February 21, 2023

Great people and exceptional service! They communicated well and were transparent. I would go back in the future. More

by nk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergey
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February 20, 2023

Been working with this dealership for years. It's one of the best I have encountered. More

by margenej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 17, 2023

They charged my $175 for what i already know and they even don’t have parts available for next 2 months. This is what I call robbery on highway or pennies and dimes store. I already knew that the tail pi More

by jays400
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ron Sitcawich
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2023

I purchased my grand jeep from franklin ford 1 year very happy . had my oil changed at a very reasonable charge Mike Shiflett was very efficent handling paper work More

by mac47gu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 05, 2023

Had what I had been looking for and within my desired price We had to work over the phone , with my son as I live an hour away . More

by racing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Servgey, Manny
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