Frankel & Chesapeake Cadillac

Timing chain took a month to complete!Sat for two weeks Timing chain took a month to complete! Sat for two weeks because they said they had to find space choose a different dealership! This was the worst e Timing chain took a month to complete! Sat for two weeks because they said they had to find space choose a different dealership! This was the worst experience I have ever had with getting work done to a vehicle & if you have a second hand warranty this is what you are going to get!!!!!!!! More

Brian is the absolute best…his customer service shines above all and he always gets me out on time above all and he always gets me out on time More

Was very pleased with my service and the extra time they took To explain & set up all the gadgets including the Navigator, on my Cadillac. took To explain & set up all the gadgets including the Navigator, on my Cadillac. More

Excellent customer service l give them a ten service department Very concern about the car keep you updated own what going on with the car department Very concern about the car keep you updated own what going on with the car More

Don Lavine and Mark Kelly were very helpful in helping me through the process of purchasing my leased 2018 Cadillac XT5. I enjoyed talking with Don while waiting for my CT5 MSI. through the process of purchasing my leased 2018 Cadillac XT5. I enjoyed talking with Don while waiting for my CT5 MSI. More

Please check your work before sending me off Sure whatever was done is truly fixed… It just cost more time to come back again whatever was done is truly fixed… It just cost more time to come back again More

Have very good service department and your sales personnel are very on point with answers. personnel are very on point with answers. More

Dissatisfied because I was charged for my service because it was expired. At the year mark the “oil life” was greater than 50%. it was expired. At the year mark the “oil life” was greater than 50%. More