Frank Leta Acura

I came into the dealership looking for a new black MDX I came into the dealership looking for a new black MDX and was very impressed with the whole experience. The sales manager was very professional a I came into the dealership looking for a new black MDX and was very impressed with the whole experience. The sales manager was very professional and friendly and I never felt pressured. As a woman, I always dread going to a car dealership looking for a car but Frank Leta Acura made the entire experience enjoyable. I now go to Frank Leta Acura for my servicing needs and it's just as an enjoyable experience. Their waiting room has internet, coffee, snacks, and drinks...easy to go there in the morning and work on my computer while my car is serviced before driving into work. More

Purchased a used Acura CL from the dealership and found the sales process extremely easy. I was happy with the search, service, and final sale. The car was a one owner prior to being turned back into the the sales process extremely easy. I was happy with the search, service, and final sale. The car was a one owner prior to being turned back into the dealer and was fully examined and serviced before purchase. I have had no major issues with the vehicle and it has run great for me. I am no longer in the St. Louis area but whenever I have called with questions regarding service I was promplty answered. Even though I am not in the area I will consider this dealer when it is time for my next car purchase. More

Purchased new over the weekend. Had a very unpleasant experience at Leta Acura, the salesman Jay B. was disinterested, confrontational, and appeared angry from the initial grumbled greeting. I (later experience at Leta Acura, the salesman Jay B. was disinterested, confrontational, and appeared angry from the initial grumbled greeting. I (later) stated I'd emailed him a few times with no response, to which he replied "I don't do email". Also, I witnessed another Leta salesman belittle a customer. Very unpleasant and discouraging experience, I almost cancelled the next Acura appointment and went to Lexus. Fortunately I did keep the next appointment at Mungenast St. Louis Acura which was an entirely different experience. Salesman Bryan was not only pleasant, polite and interested, but actually very helpful. I had a price I intended to pay, which was quickly agreed to and everything was done. Mungenast was a pleasant experience with friendly service-oriented people, while Leta was a horrible, off-putting experience which will prevent me from visiting them again and from servicing any of my Acuras in their department. More

They requested $500 deposit to find new car model I wanted and promised to deliver in 5 days or deposit returned. They did not have car in five days and would not return my deposit. After 8 days I fle wanted and promised to deliver in 5 days or deposit returned. They did not have car in five days and would not return my deposit. After 8 days I flew 300 miles to another city and bought the car I wanted. Again I requested my deposit after telling them I had bought elsewhere and they would not return my deposit.<br><br>Before I had bought elsewhere, they had told me that a truck had picked up my car in another city from another dealer and it was on the way. AFter waiting 3 days I checked with the other dealer and I was told that no truck had ever showed up. More