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Frank Leta Acura

St. Louis, MO

4.7
424 Reviews

11777 Tesson Ferry Road

St. Louis, MO

63128

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Showing 424 reviews

January 16, 2012

Bought a 2010 tsx new, at 11,000 break pads wearing prematurely and had to argue for 30 minutes before they would cover under warranty. 6,000 miles later told lower engine cover damaged beyond repair More

by tebeau_mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2
Jan 23, 2012 -

Frank Leta Acura responded

I am sorry to hear about this poor experience. I have brought this to our Service Manager's attention. We would love the opportunity to earn back your business and remedy this situation. If you have any questions, don't hesitate to call me on my direct line at (636) 336-5043. Or you can e-mail me at joe@frankleta.com. Please know that we take customer satisfaction very seriously and look forward to making things right.

January 06, 2012

We made another purchase from Frank Leta Acura on December 31st 2011, it was the second vehicle purchased from Frank Leta. The salesman and manager got us into the car we went there to purchase, and More

by dougboehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
October 13, 2011

This is our 3rd car we have bought at Leta and our This is our 3rd car we have bought at Leta and our experience as been great with all the people that work there. It begins with the salesman to t More

by Barbara Flynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg SabathTh
September 26, 2011

I was very happy with my experience at Frank Leta. Fred was very friendly and helpful and made us feel right at home. We were treated with the upmost respect even though we were just buying a used car. We More

by sassyk7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ippolito
August 24, 2011

I leased a 2010 TSX 2 years ago and every time I have been in for service or just stopped by to get my car washed the Service Department is amazing, they know my by name and deliver what they promise. Ca More

by jezurliene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Service Department
July 11, 2011

I would give Frank Leta a very good review. This was my 4th Honda but my first from Frank Leta. My husband and I were debating between Honda and Nissan, he is the Nissan guy. I already knew Hondas were g More

by reeves164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
July 05, 2011

BRAD SANDLER WAS OUR SALESMAN. BRAD WAS VERY PROFESSIONAL AND WAS ABLE TO ANSWER ANY QUESTIONS WE HAD CONCERNING OUR NEW CAR. WE WOULD NOT HESITATE TO PURCHASE ANOTHER AUTOMOBILE FROM HIM. More

by ERICHARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRAD SANDLER
July 04, 2011

My experience exceeded my expectation, and the purchase process was very professional, courteous and enjoyable -- I definitely recommend Frank Leta Acura as a dealership for an excellent purchase experienc More

by sherlock1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sabath, Bryan Davis, Matt Italiano
June 27, 2011

Frank Leta has a terrific Service Dept. very thorough about the work that needs to be completed and very aware of people's time. I have become a loyal Leta Acura customer when it comes to servicing my M More

by carin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bourbon
May 09, 2011

I have used Frank Leta's Service Department since I bought my first Acura in 2005. They have always been courteous, informed and helpful. Their waiting room is outstanding with free drinks, coffee and More

by peevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Jason
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