Frank Leta Acura

Service was terrible they did not help me cars damage no repair number solve would help me. But not by another deal nam I have a service policy now 4000 repair number solve would help me. But not by another deal nam I have a service policy now 4000 More

I just purchased my first Acura on Saturday and Claire Fallone did an amazing job helping me through the process. She was very knowledgeable and kind. I couldn’t have asked for a better experience. Thanks Fallone did an amazing job helping me through the process. She was very knowledgeable and kind. I couldn’t have asked for a better experience. Thanks Claire! More

Do not waste your time at this dealership we had made a 1 o’clock appointment they do not honor your appointment the car was being shown by someone else when we arrived at 1 o’clock and they said we can wait o’clock appointment they do not honor your appointment the car was being shown by someone else when we arrived at 1 o’clock and they said we can wait there and maybe they won’t buy it and then we will be able to look at it absolutely ridiculous statement I talk to Blake mercurio Who is the sales manager and he said they are in the business to sell cars and if someone shows up before your appointment to buy the car then they will sell it so do not waste your time they do not honor your appointment which makes it completely pointless to make the appointment when the people that were showing the car did not even have an appointment to look at that car an absolute disgrace. We are a auto enthusiast family and we were very specific on this car a BMW M3 that we were cash buyers on this car .gives car dealerships an even worse name absolutely terrible and the kid that the appt was made with is eddie just so you know. More

This is the only place I go to to have my car taken care of. They explain any work that need to be done and all questions are answered. Couger explains all costs and issues. I am always happy when I driv of. They explain any work that need to be done and all questions are answered. Couger explains all costs and issues. I am always happy when I drive away. More

Bought a car that I have had for a year needed 3 engine replacements in that time so i have only possessed the vehicle for 7 out of 13 months replacements in that time so i have only possessed the vehicle for 7 out of 13 months More

Don't give them your contact info! They'll have 3+ people blowing you up with texts & canned email that no one will ever answer. I purchased a vehicle elsewhere WEEKS ago and ZERO requests to stop hounding m blowing you up with texts & canned email that no one will ever answer. I purchased a vehicle elsewhere WEEKS ago and ZERO requests to stop hounding me have been honored. Ugh. I was in the market for a vehicle and now I have a needy bad boyfriend/penpal More

My experience was positive. Blake Westenberger was great to deal with, he explained things well and his approach was straightforward. I took the car to my mechanic before buying, and he complimented the wor to deal with, he explained things well and his approach was straightforward. I took the car to my mechanic before buying, and he complimented the work the Leta service department did. More

One of the best experiences I’ve ever had! Aaron Mead was amazing. Coming from a background in car sales, I was absolutely amazed with the customer service I was given. There was absolutely no pressure to bu amazing. Coming from a background in car sales, I was absolutely amazed with the customer service I was given. There was absolutely no pressure to buy. They even provided a lot of service and repair history that a lot of other dealers try to hide or don’t care to present to a potential customer. The rest of the team I worked with provided equally exceptional service. Josh Chartrand in financing was a real life saver for me. He went above and beyond to get a deal made for me and I could not be more grateful. Highly recommend at least visiting the dealership for new or used purchase. More

Purchases and service have gone well I have purchased my last two cars from Frank Leta Acura and also always use them for service. We have been happy customers for 15 years. I have purchased my last two cars from Frank Leta Acura and also always use them for service. We have been happy customers for 15 years. More

STAY AWAY FROM THIS DEALERSHIP. IVE HAD 2 BAD EXPERIENCES WITH STEVE AND HIS DEALERSHIP. I purchased a vehicle from the dealership, 1st went in for service and my rims were stolen sitting on bricks($5500.00) WITH STEVE AND HIS DEALERSHIP. I purchased a vehicle from the dealership, 1st went in for service and my rims were stolen sitting on bricks($5500.00). I believe it was inside job (employee). I talked to Steve the GM and he said they were not responsible but offered a oil change, total joke! Today I go in for an a oil change like previously because I paid for maintenance package, when I purchased the vehicle. The coupon clearly says it is good for 7 years. I get to the DEALERSHIP and service tech says its only good for 5 years and they won't honor contract. I called Steve the gm he said they would honor it. Then 5 mins later said he would not honor it because I reached the limit. I asked how I have several coupons and I asked what is the limit. He said the limit is 7, well why did I get a booklet for more than 7 oil changes. STEVE said it's only good for 5 years. I asked why put 7 years on the coupon. Of course he didn't have an answer. BOTTOM LINE THEY ARE IN IT FOR THE MONEY, basically selling a product with different expiring dates not honoring their very own coupons. IF YOU bought a warranty I caution you to ask questions about expiring services and dates. NEEDLESS TO SAY I WONT BE BACK! I paid for a maintenance contract and you all wont honor it. I AM A PISSED CUSTOMER. TOTAL WASTE OF MONEY! Steve you and your DEALERSHIP is full of xxxx. May consider calling the news!. 2/17/2020. R.Stewart THEN I GET HOME AND NOW I HAVE SCREW IN MY TIRE! OUTDONE. THANKS FRANK LETA More