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Frank Leta Acura
St. Louis, MO
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
May 12, 2022
Working with Jessica has been a breeze. She has been very attentive and understanding. Mike (the manager) has worked very hard to make this an easy and unforgettable experience. I'd recomme She has been very attentive and understanding. Mike (the manager) has worked very hard to make this an easy and unforgettable experience. I'd recommend anyone to Frank Leta Acura. More
by MBusch56
Employees Worked With
Jessica Stolle, Mike Lynn, Nick Budd
May 02, 2022
We stopped by on a busy Saturday and Sam was very helpful in finding the right MDX for us. He brought up a hybrid option we didn’t know about and we love the new MDX! in finding the right MDX for us. He brought up a hybrid option we didn’t know about and we love the new MDX! More
by B Goacher
Employees Worked With
Sam
April 30, 2022
We recently took delivery of our new MDX type S. We work with Claire who was excellent thru the initial sales process ( very accommodating)We order what we wanted in late December, it arrived right We work with Claire who was excellent thru the initial sales process ( very accommodating)We order what we wanted in late December, it arrived right on schedule and the Dealership worked with us as we agreed for a slight delayed delivery.The vehicle meet all our expectations. The process was very smooth. I was even more impressed with Claire on covering all the features. This is my 4 high end vehicle in 12 years and the best I have felt leaving and understanding the features. I would highly recommend this dealership and Claire. More
by TTT
Employees Worked With
Claire
April 29, 2022
Sam sold us our brand new MDX. We love the new vehicle and appreciate him working with us even when we changed our mind regarding the vehicle! We love the new vehicle and appreciate him working with us even when we changed our mind regarding the vehicle! More
by M Stones
Employees Worked With
Sam
April 29, 2022
Bought a 21 TLX from Frank Leta. I worked with Sam and loved that he made the whole process no pressure! I will definitely return here to purchase my next Acura I worked with Sam and loved that he made the whole process no pressure! I will definitely return here to purchase my next Acura More
by Matt Dickus
Employees Worked With
Sam
April 28, 2022
Absolutely amazing sales team and finance went above and herons to get me the best deal. Great value on my trade in and got me in the vehicle I needed. herons to get me the best deal. Great value on my trade in and got me in the vehicle I needed. More
by Carlosgonz2310
Employees Worked With
Jessica
April 17, 2022
I had an exceptional service experience working with Claire Fallone. She was knowledgeable, caring, and very responsive to all of my inquiries. Early in the process, she sent me helpful resources and li Claire Fallone. She was knowledgeable, caring, and very responsive to all of my inquiries. Early in the process, she sent me helpful resources and links to websites/videos comparing the RDX to other vehicles I was considering. By the time I decided on the RDX, I felt like it was a well-informed decision and I was able to get a very fair deal. I highly recommend this dealership! More
by VivianH
Employees Worked With
Claire Fallone
April 16, 2022
Remember folks - you CAN beat a Leta. It's the same story as their Honda dealership - Leta Acura will give you the runaround and waste your time. It's baked into their very shady, nasty c It's the same story as their Honda dealership - Leta Acura will give you the runaround and waste your time. It's baked into their very shady, nasty core. I most recently went in to look at a 2022 Type S Acura MDX. The car was fine, but this review isn't about the car. I found out that they charge MSRP, until you take into account: - The $1,500 in extras they tack onto every vehicle purchase that YOU DON'T NEED - They raised the "admin fee" (a BS fee designed to milk more out of you) from $199 to $499 The other dealer in the area will try and add on the extras but will take them off if you ask. And their admin fee isn't $499. Finally, they called me with a "deal" but refused to put the offer in writing. And their text exchange was just layered with passive-aggressive rudeness. My favorite text was “due to the market we are not doing written deals“ when I asked them to put the deal in writing. Ha, no thanks. More
by schneidsDotNet
Employees Worked With
Michael Lynn, Eddie
