Frank Boucher Kia Volkswagen of Racine

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Great! Always met with friendly staff and quick service! During this unusual time during the pandemic staff the dealership and staff seemed to be doing their Always met with friendly staff and quick service! During this unusual time during the pandemic staff the dealership and staff seemed to be doing their part in keeping customers safe. More

Always customer oriented, fair and driven to provide quality service. Waiting area is always clean and stocked with cold and hot beverages. Chris Miller is as always driven to exceeding Customer expec quality service. Waiting area is always clean and stocked with cold and hot beverages. Chris Miller is as always driven to exceeding Customer expectations. More

Always friendly and accommodating. Staff is always professional and prompt to greet you and are genuinely concerned about your needs. Vehicle is returned cleaner than brought in and services completed professional and prompt to greet you and are genuinely concerned about your needs. Vehicle is returned cleaner than brought in and services completed before promised. A truly pleasant experience. More

Paid for new tires and alignment. Car pulls strongly to right immediately after this "alignment". Said my front brakes were ok, but they make a grindy noise when used. right immediately after this "alignment". Said my front brakes were ok, but they make a grindy noise when used. More

positive In this time of corona virus it was nice to feel safe and comfortable shopping for our new KIA. Everyone went out of their way to be helpful and answ In this time of corona virus it was nice to feel safe and comfortable shopping for our new KIA. Everyone went out of their way to be helpful and answer our questions. Scott Westbrook was a wonderful salesman who really wanted to help us have a positive buying experience. We will definitely recommend him and Boucher to our friends and family. More

Stefan was very personable and easy to work with. He answered every question I had. He made the car buying process smooth and quick. Thanks! answered every question I had. He made the car buying process smooth and quick. Thanks! More

Easy to work with and no run around. The experience working with Lee McGee the salesman was great. He had the car prep for our visit and new everything we needed to know about the car be The experience working with Lee McGee the salesman was great. He had the car prep for our visit and new everything we needed to know about the car before we got there. He was not high pressure and we felt like he worked to get us a fair deal. Very happy with the whole process. More

Wonderful experience, very patient with me regarding all the components of the purchase. Correcting very politely the mishaps from the T dealership. Without placing blame the components of the purchase. Correcting very politely the mishaps from the T dealership. Without placing blame More

Engine blown, but resolution exceeded Sadly my 20212 Optima was one of the engines to get taken out by the engine recall. Fortunately the Boucher Kia team had me back and running in 5 days Sadly my 20212 Optima was one of the engines to get taken out by the engine recall. Fortunately the Boucher Kia team had me back and running in 5 days. Provided a very nice loaner for the inconvenience. Throughly pleased with Chris Miller and his team in the service department. More