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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine
June 08, 2022
My go-to for all services. I bought my first Kia from there and the experience of the staff, time and availability keeps me returning with my second Kia. I bought my first Kia from there and the experience of the staff, time and availability keeps me returning with my second Kia. More
by LORENZAG21
Verified CustomerEmployees Worked With
Dustin Jacoby
June 06, 2022
With regard for the service department, I couldn't be happier. They did a fantastic job with realigning my front end under warranty. Also the service advisor Erika Johnson was very helpful, courteous, an happier. They did a fantastic job with realigning my front end under warranty. Also the service advisor Erika Johnson was very helpful, courteous, and respectful of my needs. She deserves a raise! As far as the sales department is concerned they are the biggest bunch of dishonest crooks I have seen in a long while. They cheated me out of $1500 dollars in rebates. A special disdain for the sales manager who I dealt with at the end of my sales experience. William Barnier More
by BBARNIER
Employees Worked With
Erika Johnson, Mitchell Mink, Kody O'Haver
May 23, 2022
Annica did a great job on getting appointment and follow through with service. The pricing for the oil change was in line with other services. through with service. The pricing for the oil change was in line with other services. More
by FAMOUSSEAMAS
Employees Worked With
Annica Abbott
May 23, 2022
The worst! I went in needing an alternator and $1700.00 later, the engine light came on before we could drive out of the service garage. I pointed that fact out I went in needing an alternator and $1700.00 later, the engine light came on before we could drive out of the service garage. I pointed that fact out and they told me that I needed me to give them an additional $3900.00 for an issue related to the timing chain. LMAO! An issue that clearly DID NOT occur until they took the car apart to install the alternator. More
by ERVINMARSHALL928
Employees Worked With
Chris Miller, Annica Abbott
May 17, 2022
Easy to work with. No games. Didn’t try to jack price above sticker like other local dealers for same car. Delivered what they said they would when they said they would No games. Didn’t try to jack price above sticker like other local dealers for same car. Delivered what they said they would when they said they would. More
by BUGGSTZER
Employees Worked With
Kody O'Haver, Bryan Barnes
