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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,139 Reviews of Frank Boucher Kia Volkswagen of Racine
July 05, 2022
My mom has already purchased two cars. The service she receives is outstanding and that's why I decided to go with this dealership. The service she receives is outstanding and that's why I decided to go with this dealership. More
by MONICA.RIESSELMANN
Verified CustomerEmployees Worked With
Kody O'Haver, Tyler Preston
July 05, 2022
Tony was outstanding. Absolutely helped us find the car that was right for us and made everything as seamless as possible. Absolutely helped us find the car that was right for us and made everything as seamless as possible. More
by KEVIN.WLEKLINSKI
Employees Worked With
Anthony Simonelli
June 28, 2022
Nisa was very friendly. We appreciated her honesty and liked that she was not pushy. She told us that she was new to her position, therefore when she didn't know something s We appreciated her honesty and liked that she was not pushy. She told us that she was new to her position, therefore when she didn't know something she wasn't afraid to ask someone else. This made us feel like we were correctly informed of all information. We would work with her again, and recommend her to anyone looking to buy from this dealership. Kody in finance was fun to work with. He was very friendly and answered all our questions. More
by alanna.walker
Employees Worked With
Kody O'Haver, Nisa Neu
June 27, 2022
I was to go in for my back-up camera which did not display and sometimes I was not able to change the channel on my radio. Fifteen minutes before my husband was going to the day of the appointment, th display and sometimes I was not able to change the channel on my radio. Fifteen minutes before my husband was going to the day of the appointment, the camera and radio worked well. I canceled the appointment but my husband was already on his way and had the oil changed. More
by nydia.ortiz63
Employees Worked With
Annaka
June 23, 2022
Lee was as professional as they come when helping me get a hold of the K5 I was looking for and helped guide me through the process with ease. Brad was also extremely helpful during the finance portion and a hold of the K5 I was looking for and helped guide me through the process with ease. Brad was also extremely helpful during the finance portion and just a great guy to talk to. More
by AJLUSSOW
Employees Worked With
Lee McGee, Brad Erie
June 11, 2022
Everything went very smoothly. Fair trade-in. Sales rep could have done a slightly better job of walking me through all the features of the new car......rather then referring me t Fair trade-in. Sales rep could have done a slightly better job of walking me through all the features of the new car......rather then referring me to the manual. Kia Konnect is inoperable but Kia Access is a good alternative. (Service at Boucher VW/Franklin on my previous Passat was always excellent.) More
by JTSHOREWOOD
Employees Worked With
Kody O'Haver, Nisa Neu
June 11, 2022
Thankful they worked with us. Thankful they worked with us on our trade in. We were told to come earlier but our sales person didn't know we were coming in and he made it work Thankful they worked with us on our trade in. We were told to come earlier but our sales person didn't know we were coming in and he made it work. More
by Amber17
Employees Worked With
Darrell Adkisson
June 10, 2022
No option for zero stars. Have purchased ~20 cars in my life. Never sent into finance room with paperwork basically completed without meeting customer. Three words to describe Have purchased ~20 cars in my life. Never sent into finance room with paperwork basically completed without meeting customer. Three words to describe Kody in finance-Dishonest. Lazy. Arrogant. Would NOT recommend. Have your loan secured prior to purchasing or go to another dealership! The manager Clay had great customer service skills which averaged out the overall review. More
by DSC
Employees Worked With
Bryan Barnes
June 08, 2022
They have a great selection of cars. Our salesman , Lee McGee is an exceptional person. He is extremely professional, honest and just a down right wonderful human being. He made buying Our salesman , Lee McGee is an exceptional person. He is extremely professional, honest and just a down right wonderful human being. He made buying a car quick and painless. Also, the finance gentleman (can’t remember his name) was great too! Actually, the whole staff is very welcoming, More
by MICHELLEGOCHA
Employees Worked With
Lee McGee, Brad Erie
