Fox Valley Volkswagen Crystal Lake

This is a very good dealership to consider when car shopping. The service, attitude, follow-up, and honesty provide a nice touch when buying their quality vehicles at reasonable pricing. My experience shopping. The service, attitude, follow-up, and honesty provide a nice touch when buying their quality vehicles at reasonable pricing. My experience was quite enjoyable. I was greeted upon arrival by one of their salesman; Friendly smile and ready to help. We discussed the vehicle of interest and very easily came upon an agreement with no hassle, no negativity, and it made me more confident that I was making the right choice of place to buy a car. The salesman was very communicative, followed up very well, and even cleaned and did a touch-up inspection of the car to make sure it was ready to go and provide the optimal car-sale experience. I would highly recommend this dealership to anyone wanting to buy a car. They are good, honest people that only wish to help and understand their customer's needs. Not to mention all of their vehicles are of high quality, and they name a good price on all their cars. More

I found the car I was looking for online (07 Grand Prix) and tried applying for a loan. Max worked with me for a week trying to help find a bank that would approve me, and he did it! I went to pick up the c and tried applying for a loan. Max worked with me for a week trying to help find a bank that would approve me, and he did it! I went to pick up the car and was met with great customer service, I felt completely at ease. Max was pleasant and easy to talk to. He tried to answer any questions that I had and if he didn't have the answer he found someone who did. Everyone was professional and friendly. Max and Lindsay (finance) stayed after closing to get my paper work done. I would definitely buy another car from Anderson Volkswagen! And I would choose Max as my salesman for that car as well. He went above and beyond the call of duty in my opinion. Great people, great cars and great service. 5 stars! More

The salesman, James Schaefer, at Anderson listened to what we were looking for in a car and showed us vehicles based on the information we provided. He did not try to over-sell a car to us. He worked wit what we were looking for in a car and showed us vehicles based on the information we provided. He did not try to over-sell a car to us. He worked with us on pricing and trade-in in which we felt very comfortable. The staff was very friendly and appreciative of our business. More

Bob is a friendly and helpful sales. He was able to help me find the exact car within my budget. If you want to buy a VW, Bob is the person you get help from. me find the exact car within my budget. If you want to buy a VW, Bob is the person you get help from. More

I went to this dealership to look at a used car that was advertised online and didn't expect to actually buy anything. To begin, the car in person was exactly as advertised online. It had all of the feature advertised online and didn't expect to actually buy anything. To begin, the car in person was exactly as advertised online. It had all of the features listed and we instantly received a significant amount off just by mentioning the online ad. We met with James Schaeffer, the salesman who represented the ad online, and he was able to get us some great deals on pricing. He was not pushy at all and worked with us to ensure that everyone was satisfied. The dealership didn't try to slip in any hidden fees in the overall pricing of the car either. Everything was very straightforward. I would recommend this dealership and recommend seeing James Schaefer. More

Had a great experience right when walked in the door. Taken care of by the salespeople as well as the office management from start to finish. Multiple follow-ups by the team post-sale. Taken care of by the salespeople as well as the office management from start to finish. Multiple follow-ups by the team post-sale. More

Hello Anderson, I love this dealership and the people! Hello Anderson, I love this dealership and the people! This makes car# 4 we have purchased from this dealership. Their staff are like family to us. Hello Anderson, I love this dealership and the people! This makes car# 4 we have purchased from this dealership. Their staff are like family to us. They only sell the best cars made, and their staff meets our requirements every single time. No better dealership around! The Wittig Family 2014 More

We came in to get info on the VW GLI on the lot and ended up purchasing that night. The price was right and they made it very easy to get it all done, including a trade in. up purchasing that night. The price was right and they made it very easy to get it all done, including a trade in. More

I had a very pleasant experience. I found the car I wanted on the internet and after a few emails and phone calls I was in my new car later that afternoon. wanted on the internet and after a few emails and phone calls I was in my new car later that afternoon. More

I bought a great used car from Bob L and Nick F. I would definitely recommend buying a car from these guys quick and easy... definitely recommend buying a car from these guys quick and easy... More