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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
620 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace.
Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 620 reviews
October 24, 2023
Wanted a specific car with certain details and Tyler did everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be exactly what I wanted and more! I absolutely love my new car! More
by Alexandra Thurlwell
Employees Worked With
Tyler Harris, Trevor Awe, Frank Barnes
October 14, 2023
Our sales person Tyler Harris was extremely welcoming, helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler w helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler with Volkswagen of Crystal Lake, to all our family and friends for future purchases. More
by kristine05
Employees Worked With
Tyler L Harris, Trevor Awe, Brandon Waller
October 06, 2023
Everyone was so nice and personable. So nice to not be hounded and we were treated with respect. Such a great experience So nice to not be hounded and we were treated with respect. Such a great experience More
by Kimberly451973
Employees Worked With
Tyler Harris was our salesman, he was amazing! Also, Collin was our porter and went above & beyond getting glue off the window for us!, Bruce Jones, Trevor Awe, Frank Barnes, Brandon Waller
October 06, 2023
tyler was great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! More
by makenziefreitag
Employees Worked With
Tyler Harris , Bruce Jones, Trevor Awe, Frank Barnes, Brandon Waller
September 30, 2023
I needed to purchase a new vehicle after my old one finally drove it's last mile, sadly in todays market it's the worst time to purchase anything. I can say that the whole team at VW of Crystal Lake di finally drove it's last mile, sadly in todays market it's the worst time to purchase anything. I can say that the whole team at VW of Crystal Lake did an amazing job trying to make this process as easy as possible. Bruce our salesman was excellent, showing me options and other models so I could confirm my choice. I was not pressured into anything and was given time to make my choice, it was the first purchase were after it was all completed I felt 100% satisfied. More
by butjohn
Employees Worked With
Bruce Jones, Alan Shapiro
September 08, 2023
What a wonderful place to get a car! Herman was a awesome salesman . He worked with me even staying after hours to help me complete my purchase. Great finance department too. I would rec Herman was a awesome salesman . He worked with me even staying after hours to help me complete my purchase. Great finance department too. I would recommend this dealership to anyone looking for a new or used vehicle. I love my Nissan Murano. More
by marie.lomeli59
Employees Worked With
Trevor Awe, Derek Erickson, Frank Barnes, Darrin Singleton, Herman Robles
September 07, 2023
Herman was a great help with looking at the different options and highlighting key features with each car! He was super friendly and did a great job! options and highlighting key features with each car! He was super friendly and did a great job! More
by Alisavkinley
Employees Worked With
Trevor Awe, Brandon Waller, Herman Robles
