Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mike Hampel went over and above on my recent purchase. Ask for him you won’t be sorry. Tell him I sent you. Ask for him you won’t be sorry. Tell him I sent you. More
Reached out to this dealership roughly 4 weeks before purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went out and did an additional walk around on the vehicle, recorded it and sent to me. Addressed all my questions and kept me in the loop from start to finish. Wasn’t overly pushy and addressed all concerns. I really did enjoy the process of buying this vehicle. They were willing to work with me and I felt as though it was a very straight up transaction. Otis really went the extra mile to make you feel appreciated and informed me that he also takes his profession incredibly serious. It the world of sales, bad news tends to travel a lot faster than good news. I had a great experience with both Otis A and Alex K in the finance department. If you’re looking for a vehicle and it’s on their lot I wouldn’t hesitate to recommend reaching out to Otis and the team at Fox Valley Buick - GMC. Top notch team, well done St. Charles. More
Reached out to this dealership roughly 4 weeks before purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went out and did an additional walk around on the vehicle, recorded it and sent to me. Addressed all my questions and kept me in the loop from start to finish. Wasn’t overly pushy and addressed all concerns. I really did enjoy the process of buying this vehicle. They were willing to work with me and I felt as though it was a very straight up transaction. Otis really went the extra mile to make you feel appreciated and informed me that he also takes his profession incredibly serious. It the world of sales, bad news tends to travel a lot faster than good news. I had a great experience with both Otis A and Alex K in the finance department. If you’re looking for a vehicle and it’s on their lot I wouldn’t hesitate to recommend reaching out to Otis and the team at Fox Valley Buick - GMC. Top notch team, well done St. Charles. More
I would rate Mike Hampel 5 out of 5, along with the Fox Valley Buick Dealership. Valley Buick Dealership. More
Bought a 2017 Chevy Silverado 2500hd duramax. I wanted to reach out and thank fox Vally gmc and mike Hampel. He was excellent to work with and very professional. Wanted to see if three or four tr I wanted to reach out and thank fox Vally gmc and mike Hampel. He was excellent to work with and very professional. Wanted to see if three or four trucks and drove them. Made the sale possible. He got the dent taken out right away And I had a trans cooler line leaking and they fix that. I am very happy with how they treated me and their customer service. I would definitely buy another vehicle from them. Thanks again, Fox Vally GMC Buick. More
Bought a 2014 Mercedes Sprinter from them. Mike Hampel was great and came in on his day off to deliver the van. We drove from Michigan and spent 17 hours on the road to pick it up. There was n Mike Hampel was great and came in on his day off to deliver the van. We drove from Michigan and spent 17 hours on the road to pick it up. There was no pressure at the dealer and Mike made us feel welcome. Thank you! More
I recently purchased a vehicle from foxvalley buick gmc,and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with professionalism and courtesy. The staff were incre gmc,and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with professionalism and courtesy. The staff were incredibly knowledgeable and took the time to understand my needs, ensuring I found the perfect car. More
I have had nothing but problems with my car and the service department! The dealer is not taking responsibility for a leaking sunroof in my car. I've had it in the shop multiple times to "fix" the sun service department! The dealer is not taking responsibility for a leaking sunroof in my car. I've had it in the shop multiple times to "fix" the sunroof. They even had it for days and didn't provide me a courtesy car. I had to pay out of pocket for a rental car. And still the problem hasn't been fixed. I've called twice now to try and get it in AGAIN and all of a sudden I don't get a return call anymore. It's just such an inconvenience for something that isn't my fault. They should make it right but have refused to do so. I would never give them my business again and I am sure to tell everyone I know. It's very frustrating when I have a car full of kids trying to go somewhere and it's literally raining on them. Buyers beware! More
Thank you Otis for a very easy car buying experience. The car we bought was in best shape compared to other ones I've seen in 140 mile radius from Madison, WI. Also want to thank everyone who took part The car we bought was in best shape compared to other ones I've seen in 140 mile radius from Madison, WI. Also want to thank everyone who took part in getting my car ready for delivery, cleaning, detailing, inside and outside, replacing filters, oil change, and even filling up the gas tank !!! I am so happy I continued my search until found the car here. I highly recommend stopping by and talking to Otis. Very knowledgeable and accommodating. He gets my 5 stars. More