Fox Toyota
Auburn, NY
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78 Reviews of Fox Toyota
For the second time in as many visits we were caught by the bait and switch. We arranged to go see the vehicle we were interested in, confirming shortly before they closed that it was available. We arrived the bait and switch. We arranged to go see the vehicle we were interested in, confirming shortly before they closed that it was available. We arrived at the dealership 30 minutes after they opened and were greeted and told “Oh that vehicle has already been sold, but we have lots of other great cars for you to look at. The sales person said they emailed you.” (Nope, I got every single other email in a whole string of emails, but NOT that one) After driving 1:30 one way, to have this happen one time, ok, but twice in as many visits. I have talked to several other individuals who have had similar bait and switch experiences with this dealership. Fool me once, shame on you. Fool me twice, shame on me. It won’t happen a third time. I don’t care how nice the car, how long we have looked for one just like that or how good the price may be. Fox will never again get my business. More
They didn’t have what I was looking for so I purchased one from Nye Toyota instead. My daughter is looking for a Sienna so we will see if she gets one there or from Nye or Burdick or Romano. Salespeople n one from Nye Toyota instead. My daughter is looking for a Sienna so we will see if she gets one there or from Nye or Burdick or Romano. Salespeople need to learn to return calls quicker. More
I love this dealership. They've always been very professional and thorough--always exceeding my expectation. I've never been particularly loyal to a dealership before, but They've always been very professional and thorough--always exceeding my expectation. I've never been particularly loyal to a dealership before, but this one is special! More
The salesperson, Mr. Christopher Dutton, was professional, personable and patient with me during the entire process — including assisting me with a financial issue after Christopher Dutton, was professional, personable and patient with me during the entire process — including assisting me with a financial issue after I bought the car. More
Did not have the vehicle advertised and would not special order one because I was not local. This was the old bait and switch, pretend you have the vehicle to get you in, in hopes of selling you something e order one because I was not local. This was the old bait and switch, pretend you have the vehicle to get you in, in hopes of selling you something else. More
On time, very pleasant. Clean environment. They are very helpful and knowledgeable. Service was excellent. Thank you Clean environment. They are very helpful and knowledgeable. Service was excellent. Thank you More
Chris Schneible listed a 2022 Tundra in a Facebook group. Several people were ready to buy (including myself) at the $81,000 price he posted and then he magically raised the price to $85+K because he said t Several people were ready to buy (including myself) at the $81,000 price he posted and then he magically raised the price to $85+K because he said they had higher bidders. Wont ever look at dealing with Fox again. More