Fowler Toyota of Tulsa
Tulsa, OK
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I am really happy with my new car and Joe was very nice and kindness. It was my second experience at this Fowler Toyota.....everything is good~~? and kindness. It was my second experience at this Fowler Toyota.....everything is good~~? More
Very fast service, and they do a thorough inspection, even giving a printout of work to be done. Helps me make a decision about costs and whether to have all of it done or just the necessary part. even giving a printout of work to be done. Helps me make a decision about costs and whether to have all of it done or just the necessary part. More
Great job with communication on internet sales and sales team. Traveled from Arkansas to make the deal. Employees had all the paper work and truck ready for the deal to be made in a timely manner upon arr team. Traveled from Arkansas to make the deal. Employees had all the paper work and truck ready for the deal to be made in a timely manner upon arrival. Was in and out in 90 minutes. Great job from start to finish. I will purchase from them again in the near future. A+++++++ More
Moved from Norman 6 months ago and was worried that I wouldnt be able to get the same level of service as I did there, but I was wrong! Fowler did an excellent job on my Corolla and had me in and out in wouldnt be able to get the same level of service as I did there, but I was wrong! Fowler did an excellent job on my Corolla and had me in and out in less than an hour. I like how they do a full check of the car and give you the results but aren't too pushy about anything. More
My son wanted a scion TC and Fowler had the color and options that he wanted, the good news eneded there. He negoiated and the deal was made on 5/31/2013. He was financed thur Toyota Motor Credit and w options that he wanted, the good news eneded there. He negoiated and the deal was made on 5/31/2013. He was financed thur Toyota Motor Credit and was told he had a credit score of 799 and there was no problem. So he took deliver of the car and assumed everyhting was fine. A week after the sale he was waiting for the check $8000 for his loan payoff and they all of a sudden need all this information , pay checks , income tax returns, etc. then nothing. No check , called and left messages no call back and then the finance manager was gone. Kept calling and nothing , now we are 18 days after the deal the car we traded in is for sale and we still do not have our $8000 check. Kept calling and finally went to the dealer and camped out until the finance manager would talk to us. He explained he was new and the old manager did not know what he was doing and everything is screwed up. This is my problem???? He would try to get to it but it would be another 7-10 business days to get the check while our car is for sale on the lot. This is not a reputavble dealer . Run , get away from this dealer.... The general manager will not take calls I guess the toyota new car survey will be a eye opener for them when they score a 2. There should be a law against this we still have the title we have not signed a power of attorney . The state of Oklahoma attorney general should be investigating this dealership and the manager should be brought up on criminal charges.... More
I purchased a 2004 Tundra online, sight-unseen, so I could drive a moving truck to Grove, Oklahoma, drop it off in Tulsa, take delivery on the Tundra, and drive myself back to my new home on Grand Lake. could drive a moving truck to Grove, Oklahoma, drop it off in Tulsa, take delivery on the Tundra, and drive myself back to my new home on Grand Lake. Kelly picked me up at the Budget truck rental center on 41st Street, drove me back to the dealership, and handed me the keys to my pickup. Everything went like clockwork. Kelly drove up within seconds of the Budget rental staff clearing me on the truck turn-in. Katy worked with me long distance during the preliminaries, and Fowler Toyota accepted my offer. The whole transaction went without a hitch. Finance needed only $2,000 down on a credit card and waited for my personal check to arrive in the mail for the balance. By the time I arrived in Oklahoma, my check had cleared; everything was set to go. This is the way I prefer to do business. I received a fair price without a runaround. The staff adapted well to the tedious process of executing the paperwork via e-mail, and everyone worked with me cheerfully during this somewhat unorthodox transaction. More
BUYER BEWARE! My first experience at this physical BUYER BEWARE! My first experience at this physical location was in 2011 right as Riverside became Momentum and then Fowler Toyota. Great expereince BUYER BEWARE! My first experience at this physical location was in 2011 right as Riverside became Momentum and then Fowler Toyota. Great expereince with the sales guy John, but I wanted a sun roof in my car and they did have one like that on the lot so I was promised a "like factory" add on. It was horrible, nothing like factory, but the dealership took care of things and provided me with the car I had originally agreed to purchase. The service department has been great with routine mainenence. We ahve even rented a van her in the interim and had a decent experience, other than the van interior was a little dirty. Since they did handle this pervious issue to our satisfaction, we recently returned to bought a used Sienna. Shame on us for being trusting again. In the final sales office, we were offered to add the $500 warranty extending the initial new warranty since the van was a 2012. The business office guy kept giving us blank forms to sign saying he was trying to help us get out quickly with our kids since it had been a long day and around 8:30pm. I kept asking him to print them before I signed them, but on the big one he had to reprint and then pointed out the monthly payment was the same except the final payment was a few cents more. With all the printing, reprinting, and waiting to sign I let it slip that the warranty charge was actually $2900 and our payments were the smale but extended by 6 months! We have also not been contacted to have the fabric protection done as we signed for in that meeting and it has been over a week. By far this has not been the prompt attention we received in 2011. I feel the repeated half truths and trying to have me sign blank contracts and then slipping in different information indicate deceptive business practices. Its my fault for not watching more closely and falling for the "let me help you get out of here faster". I will never return to this Toyota location for any new vehicle purchase, I will deal with Jim Norton's annoying commercials or drive to Bartlesville or OKC, but I will not let this location fool me again. Proceed if you wish, but heed the old saying and BUYER BEWARE! More
Our buying experience was good, really liked our salesman Don Ward as well as everyone else involved. Just wish we had researched a little before buying. Don Ward as well as everyone else involved. Just wish we had researched a little before buying. More
Bought our second Toyota today from this dealership. Although it was an older used Toyota we were after, the salesperson we worked with made every effort to get us the right car we wanted for the right Although it was an older used Toyota we were after, the salesperson we worked with made every effort to get us the right car we wanted for the right price. They had the car driven over to us over 100 miles the day after we located it on the internet. The credit rep we spoke with got us great rates for such an older car. Overall, an excellent dealership with friendly, honest, people. Looking forward to getting our third Toyota from them in the future. Thanks Jorge Munoz for taking good care of us! More