Fowler Toyota of Tulsa

I would recommend to anyone! I bought a 2018 Toyota Highlander from Marshall Knighten whom was very helpful! Mario made the finance go by so smoothly. GSM Cory replaced the winds I bought a 2018 Toyota Highlander from Marshall Knighten whom was very helpful! Mario made the finance go by so smoothly. GSM Cory replaced the windshield at their cost due to my negligence. They are absolutely amazing and I appreciate how easy they made my process!! More

I loved the excitement of salesman it was fun. Made it easy to buy my car and thet were very thoughtful and helpful. My salesman also called me ar home to help with anthing i didnt understand l Made it easy to buy my car and thet were very thoughtful and helpful. My salesman also called me ar home to help with anthing i didnt understand like setting up my garage door opener. And a few other thingd. More

Bought a 2019 suburban from them at the end of April 2022. I told them I had to have a very dependable vehicle since I travel for a living. What I got was a xxx! Transmission is now gone, in the middle 2022. I told them I had to have a very dependable vehicle since I travel for a living. What I got was a xxx! Transmission is now gone, in the middle of a long trip the car left me stranded! Of course fluids were changed at the dealership so if there were metal shavings they won’t tell you. Sales manager was rude and pretty much said “well you have the warranty you bought” xxx! I haven’t even made the first payment and it’s broke down! Salesman was rude! Never ever buy from this dealership! They do not care about anything but themselves! I will be reporting to the BBB More

I would never recommend this place to anyone. Bought a 100chevy Silverado from them and 6 months later my transmission went out. Had a mechanic look at it and he said the metal shaving in pan had Bought a 100chevy Silverado from them and 6 months later my transmission went out. Had a mechanic look at it and he said the metal shaving in pan had been there for quite awhile. So now I have a truck sitting in my driveway that I'm paying for because they can't even look a truck over or they knew it was that way and sold it anyways. Either way they will never get my business again and hopefully no one else goes there. More

Terrible and HORRIBLE! I was told that my 2019 Toyota Tacoma 4x4's service warranty for 2 years (24 months) and full warranty for bumper to bumper for 3 years (36 months) b I was told that my 2019 Toyota Tacoma 4x4's service warranty for 2 years (24 months) and full warranty for bumper to bumper for 3 years (36 months) by the sales people and manager. I found out the truth about the lies. When the black plastic at the bottom of the outside rearview mirror on the driver's side fell and when I noticed it was gone, I took it to Fowler Toyota Tulsa and was told by the service manager that it's not covered under the "BUMPER TO BUMPER WARRANTY" and no communication with the sales people or sales manager. HOW PATHETIC and RIDICUOULS! The service manager gave me Toyota's factory number and I have to call it to explain the situation and to get the warranty BUT no Fowler Toyota Tulsa's employees would do the calling for me. Now it's Thursday, May 19, 2022, one of the wipers is not working in wiping waters on the front windshield and the other side is about to be worn out. I called in to speak to one of the advisors or the service manager and an advisor who I spoke to on the phone said: "The wipers are considered 'maintenance' and ONLY warranty for 12 months." Wow! WHAT THE HECK! Why are the sales people have to training in sales and just say ANYTHING THEY WANT? HOW PATHETIC! IT'S TOTALLY RIDICULOUS and absurd not warrantying or back up what the sales people said! Furthermore, the sales people and sales manager had tried to convince me to buy more service and parts warranty for 7 years or 45K miles. I WAS NOT CONVINCED bc I'D FOUND OUT LOTS OF LIES BY OTHER LOCAL TOYOTA DEALERS BEFORE. I'm glad I made the right decision not to buy more service and parts warranty otherwise I'd be in the RED FLAG area for 7 years and get NOTHING for my extended warranties! My BEST recommendation is GO SOMEWHERE ELSE if you're going to buy any kind of Toyota cars, pick trucks, or vans from Fowler Toyota Tulsa. I didn't pay much close attention to the reviews and kinda feel SORRY after the situations have scalated! More

Fowler Toyota service center is a disaster and I wouldn't take my roller skates to this place for repair. A simple tire balance job turned into the service tech having to take my truck back into the shop for take my roller skates to this place for repair. A simple tire balance job turned into the service tech having to take my truck back into the shop for rework after it was initially finished because there was a major disconnect on what needed to be done. Then they tried to charge me double the amount I was initially quoted, stripped one of my socket head screws for my center cap, scratched and scuffed my wheels in numerous places and left the old sticky tire weight adhesive all over my wheels that I had to wash off myself. I was so disappointed in every aspect of my visit to this dealership I called back and spoke to the service drive manger. He asked me to send him a text of some pictures and a description of what had happened so he could review. I never heard back from him so I called a few days later to see what they were going to do to make things right. He told me that he was going to have the other service manager call me to discuss. Its been almost a week and I have still never heard a word from them and my truck still has vibration in the front tires. In short the whole experience was unprofessional, inadequate, unsatisfactory and a complete fail and I will never set foot in this place again. 05/06/21 - Update: The service manager at Fowler Toyota has reached out to me and has addressed the situation and apologized for the mishap. He was polite, honest and above all sincere about what had happened and I appreciate someone who will take on a difficult situation and handle it in a professional and responsible manner. Thanks Matt More

I dropped my Tacoma off on the 18th of March to get it worked on and picked it up on the 1st of April. Opened my center console to see that my $1200 handgun had been stolen out of my vehicle while in thei worked on and picked it up on the 1st of April. Opened my center console to see that my $1200 handgun had been stolen out of my vehicle while in their possession. So either they left my truck unlocked while sitting outside or one of the employees stole it while it was in the garage. Either way, they had no interest in doing the right thing and covering the loss or at least paying the deductible for an insurance claim. They also informed me that multiple thefts had occurred in the last few days. So if you want a dealership that values your property or values doing what’s right when it’s tampered with while in their possession, DO NOT take your vehicle to Fowler Toyota. More

Had worst service experience with this dealer. Had vehicle towed to their shop and left to be checked out. After 24 hrs. had not heard from them so i called to see if they had diagnosed the vehicle. vehicle towed to their shop and left to be checked out. After 24 hrs. had not heard from them so i called to see if they had diagnosed the vehicle. Was advised the fuel pump needed to be replaced and vehicle would be ready by Monday evening. Was told the charge would be $1100.00 Never heard back from them and Monday evening i called again and was told there was a short in the wiring and would cost another $300.Vehicle would not be ready until Tuesday evening. I had to call them again on Tuesday evening and was told vehicle would not be ready until Thursday evening. I went in Thursday evening to pick up the vehicle and was told the chargewould be $1800 and that a light on the dash would be on. The service writer who took the vehicle in had never called me from the time i took the vehicle in until i picked it up. They finally dropped the charges to $1650.00 but I will never do business with Fowler again. More

Sadly I am currently getting legal counsel about getting my warranty remainder back from fowler. My original experience getting a new vehicle from fowler was decent at best but my experience at Jim Norton T my warranty remainder back from fowler. My original experience getting a new vehicle from fowler was decent at best but my experience at Jim Norton Toyota has been far superior and I should have went there in the first place. I have dropped off all necessary paperwork for my refund and nobody at fowler will speak to me. I hate getting attorneys involved but I have no other options at this point. More

Noele was super helpful. Never pushy and went above my expectations to get the things I wanted. Finance was quick and easy and all were very nice and laid back. I highly recommend Fowler Toyota for your n expectations to get the things I wanted. Finance was quick and easy and all were very nice and laid back. I highly recommend Fowler Toyota for your next automotive needs. Thank you Fowler Team!! More