Fowler Toyota of Tulsa

Great time at Fowler I had an absolute blast working with Jesse, Kim and the Finance guy. Not only were they easy to deal with and straightforward but they made sure I go I had an absolute blast working with Jesse, Kim and the Finance guy. Not only were they easy to deal with and straightforward but they made sure I got exactly what I needed. I will definately be back! More

Bait and Switch I went in, chose a car and negotiated a monthly payment of $280 @ 65 months- I made it clear that I can not pay above $300 because I am currently goin I went in, chose a car and negotiated a monthly payment of $280 @ 65 months- I made it clear that I can not pay above $300 because I am currently going to school and every penny I save goes towards tuition expenses; After getting everything approved and signed, I received the title in the mail a few weeks later and registered my car. When the first payment came around, I paid the $280 and the payment was rejected. So I call up Toyota to ask them what the issue was and they said "Toyota will not do 280 @ 65 months and I will need to go up to $380 @ 50 months". The first time I went in, I recorded the conversation- I agreed to do $380 @ 50 months and we signed A NEW contract. When the second month comes around, my payment was rejected again. I call them up and they say that payments will have to extend to 60 months and I will need to come in to sign a NEW contract to extend payment- this ultimately increased the price of my car to the suggested retail of $22800 rather than the $18200 I originally negotiated. I would have rejected a new contract, but I had already registered the car; ultimately, Fowler will lie to you to get your signature on a contract. I also have all copies of the contracts and all of the conversations recorded; I plan to charge Fowler Toyota with Fraud. More

Change in negotiated price I wanted to buy a new Tundra. Visited Fowler in Tulsa three times and had several phone calls before arriving at a deal. Their website had an intern I wanted to buy a new Tundra. Visited Fowler in Tulsa three times and had several phone calls before arriving at a deal. Their website had an internet price for the truck. We reached an agreement waiving the nitrogen in tires charge ($380!)and the dealer paperwork fee ($299) and buying the truck at the published internet price. When my wife dropped me off, the truck had been serviced and was parked outside the doors. After some delay, the sales manager came out and said the internet price we agreed on was wrong and wanted about $500 more. Manager seemed angry at me. I walked out. UPDATE - spoke with the GM. He investigated my problem and resolved it by allowing the sale at the previous internet price. Good price, great truck. I am satisfied now. More

Horrible Service! My husband and I were in search of a 2015 Highlander. It was raining so clearly we were serious about walking away with a car that day since people do My husband and I were in search of a 2015 Highlander. It was raining so clearly we were serious about walking away with a car that day since people don't usually "browse" in the rain. We walked around the lot for thirty minutes and not one single employee offered to help us until we were getting in our car to leave. A service guy who was taking a smoke break asked if he could get someone to help us. We said no and drove down the street to Jim Norton where we ended up driving away in a 40,000 dollar car. Too bad for Fowler! We bought our previous two Toyotas from Fowler, but after that experience we will never go back. Which is too bad for Fowler as we only but Toyotas. More

save the headache skip fowler My experience here was horrible the purchasing of a new car should be a fun experience especially with a 10,000$ dollar down payment on a 20,000$ vehi My experience here was horrible the purchasing of a new car should be a fun experience especially with a 10,000$ dollar down payment on a 20,000$ vehicle.. they are so pushy and horrible sales people they dont sale they push they have a big fancy shop nice cars but try to score you on money!!! Why do u think they have the big shop..to keep u from seeing the real mess!!! I ended up not purchasing m vehicle with them because they tried to gibe me a 15% interest rate ( I got it at 8% at us auto in bixb, they are an (amazing dealership and friendly) skip fowler go somewhere else and be able to eat during the month More

Good experience all around I was in need of a vehicle and Joe Krautheim and the rest at Fowler Toyota were able to get the job done in a courteous, timely and friendly manner. T I was in need of a vehicle and Joe Krautheim and the rest at Fowler Toyota were able to get the job done in a courteous, timely and friendly manner. They helped me when other dealers would turn me down. Thanks again... More

overall great...only one disappointment Great price, great service. However, my only complaint is they would not provide a 2nd key or key FOB for the 2011 Tundra I bought. They are a Toyota Great price, great service. However, my only complaint is they would not provide a 2nd key or key FOB for the 2011 Tundra I bought. They are a Toyota dealer so they should have provided both. Also no owners manual in the truck. I understand it was used but it was factory certified so I feel that should have been included. Other than that everything was great. I drove from Kansas and they had the truck waiting on me. Test drive it, confirmed the numbers we had worked out via email, signed the papers and was out in about 2 hours. More

Ask for Joe there!! Joe Krautheim was a great, friendly, down to earth guy which is just what was needed. We were t-boned at an intersection in our Toyota Tacoma which w Joe Krautheim was a great, friendly, down to earth guy which is just what was needed. We were t-boned at an intersection in our Toyota Tacoma which was totaled. We were bruised and sore only, thank goodness everyone involved was okay. But we were ready to get in another Toyota, and Joe found us a great deal on a Tundra. We are very satisfied...and this is our third Toyota from Fowler so we just keep going back. Thanks again! More

Terrible Service Dept They are okay with routine maintenance but incompetent when mechanical repairs are needed. Had my '07 Camry in for repairs in February, quit on me ag They are okay with routine maintenance but incompetent when mechanical repairs are needed. Had my '07 Camry in for repairs in February, quit on me again 2 days later, had it towed back to dealership & was told it was the 12 volt battery. 2 weeks later, very same issue, car just quits. Needless to say, I did not take it back to Fowler. I traded it for a GM vehicle. In Oct. '13 I purchased 4 new tires there. After 2 days, the tires kept losing air. I went back to the service dept & was told the tire pressure was low because of the cold temperatures. They put more air in my tires & sent me on my way. Had to go back in a couple of days because still losing air. This time they actually checked the tires & discovered the valve stems had not been pulled completely through thus the reason for the leaking air. More

I am a returning Toyota customer and I've always bought my cars from Jim Norton Toyota, but this time I decided to try out Fowler Toyota instead. I bought a 2013 gently used car from Fowler Toyota bought my cars from Jim Norton Toyota, but this time I decided to try out Fowler Toyota instead. I bought a 2013 gently used car from Fowler Toyota at the beginning of February. The customer service was great when I bought the car. But, it is now over a month and I have yet to see my car title in the mail. I've called Fowler Toyota several times but I could not get through so I left messages with my contact information so they would call me back. Not one person has returned my calls. I find this to be very unprofessional for such a large place of business and a huge inconvenience for me. Because of this, I will not be recommending this dealership to friends or family. Next time, I will stick to Jim Norton Toyota. More