Fowler Toyota of Tulsa

The people make the dealership! I have always disliked going to a dealership. I just hate that oily feeling you get sometimes when dealing with a "car salesmen". We have been doing b I have always disliked going to a dealership. I just hate that oily feeling you get sometimes when dealing with a "car salesmen". We have been doing business with Fowler Toyota of Tulsa now for years and the people I have had to deal with just keep getting better and better. From sales, to finance and on to service I have to say...hats off folks! My sales rep, Karen Martin, walked me through the purchasing process like a pro but with a long time friend feeling. When we had an issue with a seat, because let's face it "things happen", we worked it out together without making a big fuss. Karen handed me off to the finance guy, sorry I can't find his card, and not only did he make the process painless we had a good time and laughter along the way. Karen brought my son and I bottled water and kept us up to date on the progress of getting our new 4Runner ready. When I next asked about all weather matts, Karen walked me back to the parts department and she helped the salesmen put my new matts in my vehicle. As we walked out the service department door a service rep held the door open and greeted me with a smile. A genuine smile! The general manager spoke with us on several occasions throughout this process and left me feeling...like not just another customer but someone that Fowler Toyota of Tulsa wanted as a long term friend. No oily feeling here folks! Cathy More

Internet Sales Thank you to Melody for explaining the Internet Sales process to me. If I decide to purchase will definitely be in contact. I was really just browsing Thank you to Melody for explaining the Internet Sales process to me. If I decide to purchase will definitely be in contact. I was really just browsing but may have changed my mind. More

A good lesson My relationship with Fowler started off rocky but thanks to the fine help of Melody, I was able to resolve the issue. For that I cannot recommend them My relationship with Fowler started off rocky but thanks to the fine help of Melody, I was able to resolve the issue. For that I cannot recommend them enough.! More

Dishonest We negotiated with Fowler on an Avalon Limited Hybrid located out of state. The car had collision avoidance and adaptive cruise control and Blizzard F We negotiated with Fowler on an Avalon Limited Hybrid located out of state. The car had collision avoidance and adaptive cruise control and Blizzard Frost paint. When we picked up the car we were rushed through the delivery process and told that the window sticker was discarded by the original dealer. The salesman appeared to know very little about the electronics of the car. The dealer "expert" gave some short tutoring, giving us (as we later discoverd) misinformation. The car did have remote start which wasn't in the original deal, and it was the right color. A few days later, we took the car out on the highway to test out the adaptive cruise control; not there. They had switched cars on us. As there was no detail in the contract other than the "list price" and no window sticker available, we were stuck. They later printed off a "window sticker" on their computer; the Technology Package (which included the features we were promised) was not there. This is my wife's car. She did not want to go through the hassle of trying to make things right. She said she would rather have the remote start than the other features, plus her trade was long gone. We will never have any dealings with Fowler again, and would not recommed this dealership to anyone. More

Best experience I have ever had. My family bought a 2015 Corolla S. The staff was so friendly and helpful. John was my salesman. He was a great host in between wait times. Very profe My family bought a 2015 Corolla S. The staff was so friendly and helpful. John was my salesman. He was a great host in between wait times. Very professional and they found us the best deal, the finance manager was able to work with our less then perfect credit score and got us into the new car we wanted. They treated us as though we had the "perfect " score and we do not. We are now loyal customers. My parents were also looking for a specific car and was looking at another Toyota dealership. Fowler not only met the other dealerships offer, but exceeded it and they got a better car then they wanted! More

Straight forward, up front pricing, no hassle! We drove over 4 hours from Southern Missouri for a car we wanted that they agreed to hold for us. As if the price wasn't reason enough, the service wa We drove over 4 hours from Southern Missouri for a car we wanted that they agreed to hold for us. As if the price wasn't reason enough, the service was well worth the drive. From the up front, no haggle pricing to the excellent customer service, this dealership is bounds above the rest. Marquis was our more than helpful salesman and Robert was the business manager who closed the deal. The whole experience was top notch, right down to the time it took. We arrived at 11:30 and were gone in less than two hours total time with the car we wanted at the price we needed. More

Purchased a used car! Very pleased with the professional attitude of their entire team! I was already preapproved for a loan through another lender and the responded profes Very pleased with the professional attitude of their entire team! I was already preapproved for a loan through another lender and the responded professionally. They asked if they could present a counter offer, but never pressured me to accept their offer. Kris went out of his way to make sure all of the issues/questions/requests were satisfied! More

Purchased a new car. We had a pleasant experience when we purchased our new car. Marshall explained all the new features. We came in to look at new cars at 6:00pm and we d We had a pleasant experience when we purchased our new car. Marshall explained all the new features. We came in to look at new cars at 6:00pm and we drove our new car home by 10:30pm. More

Was easy and amazing Wanted to go through my bank and there was no force on stirring me away from that it was amazing and i loved the experience Wanted to go through my bank and there was no force on stirring me away from that it was amazing and i loved the experience More

Rental Department Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a v Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a vehicle we needed for the weekend while ours was in service. When we returned to pay the service bill and pickup our Toyota, the rental was without charge which was a nice touch. Thanks! More