Four Stars Nissan of Denton - Service Center

Chose Four Stars Nissan to purchase my Altima. Have been given great service and respect each time. Just had the oil changed and everyone was awesome. The service person that received me was very Have been given great service and respect each time. Just had the oil changed and everyone was awesome. The service person that received me was very presentable and greeted me with cheerfulness. Thank you! Shaun my advisor was awesome and explained all that was done to my vehicle in detai showing me that he cared and that I was not just another customer.. Thanks Shaun! More

The sales. And service department have Been proficient and courteous.Not sure about the person who is inspecting certified vehicles for this dealership.. And service department have Been proficient and courteous.Not sure about the person who is inspecting certified vehicles for this dealership.. More

I had an outstanding experience with Zak at Four Stars Nissan of Denton! From the moment I arrived, he was professional, knowledgeable, and genuinely focused on providing excellent service. He kept me inf Nissan of Denton! From the moment I arrived, he was professional, knowledgeable, and genuinely focused on providing excellent service. He kept me informed every step of the way and made sure everything was handled smoothly and efficiently. It’s rare to find someone so dependable and courteous—Zak definitely went above and beyond. Highly recommend working with him if you want top-tier service! More

James and the Service team at Four Star Nissan always deliver on the highest of quality for the customer. FSN is my dealership of choice for service and maintenance of my 3 Nissan vehicles. I cou deliver on the highest of quality for the customer. FSN is my dealership of choice for service and maintenance of my 3 Nissan vehicles. I could probably pay less by shopping around but prefer the reliability of this team. James is a critical part of this success story. More

The customer service is exceptional. Very communicative via text and phone call when work or parts a take longer than expected. Provide a great explanation of what work was done and go o Very communicative via text and phone call when work or parts a take longer than expected. Provide a great explanation of what work was done and go over the receipt with you and all parts and labor charges before you leave with your repair car More

James did a great job, he had excellent customer service and communication with us, awesome job and communication with us, awesome job More

I normally just delete service surveys because every time I buy something, you want me to take a survey; somethings one question, sometimes five pages. This is the last survey I will be taking for Nissan. I buy something, you want me to take a survey; somethings one question, sometimes five pages. This is the last survey I will be taking for Nissan. Occasionally for outstanding service I will complement to the company, otherwise, if you don't hear from me, I have no complaints, good service. I think it is extremely unfair to base any kind of compensation based on reviews. More

I have been multiple times this year and have requested a full check/review/comprehensive exam on my vehicle each time to make sure my car is fine, as I don't know much about cars. Each time I was given a fe full check/review/comprehensive exam on my vehicle each time to make sure my car is fine, as I don't know much about cars. Each time I was given a few things to fix. I had noticed a clicking sound when I turned, but I wasn't sure if it was regular wear and tear or a larger issue (hence requesting the full exam.) Turns out my drive shaft was broken, when it was fixed the click was gone. When I called to ask about this, I was told because I never mentioned a specific sound they didn't check it and road and auditory tests are apparently not apart of a comprehensive evaluation - I explained that they had driven my car during those visits and had it up because I'd gotten new tires. One evaluation was after I was hit by another vehicle. It's concerning that although I requested a full review multiple times something so dangerous was missed, not a single mention of it. How can that be? To me that means I was left in an unsafe vehicle although I was told it was fine. More

I was very pleased with my experience at Four Stars. I was able to find the type of vehicle I was looking for, at the price point I had budgeted for. I was able to find the type of vehicle I was looking for, at the price point I had budgeted for. More

Customer service was amazing. Work was efficient and quickly absolutely best Nissan I have ever been to. Work was efficient and quickly absolutely best Nissan I have ever been to. More