Four Stars Nissan of Denton

The technicians performed the necessary repairs, but it was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to a was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to any of them. If the voicemail system isn't working, they really need to fix it soon and explain to customers that they're not able to listen to voicemails (or be more diligent about answering their phones!). I hope other customers don't find it as impossible to speak with their rep as I did. More

Derrick walker was an awesome salesman and very helpful on guiding us into the right decision for us. Definitely go see him and have him guide you into your new vehicle! on guiding us into the right decision for us. Definitely go see him and have him guide you into your new vehicle! More

Ben made the process so painless and easy. Everyone was very nice, and the paperwork / financing was super quick! Everyone was very nice, and the paperwork / financing was super quick! More

Terrible service. Only use it because it’s the only Nissan dealership close to home. Only use it because it’s the only Nissan dealership close to home. More

Communication could have been a little better on day two. James was very good to communicate on first day. Console floor panel not reattached on passenger side, but I didn’t notice till I got home. Ugh. James was very good to communicate on first day. Console floor panel not reattached on passenger side, but I didn’t notice till I got home. Ugh. More

James is absolutely the best. He takes car of my vehicle like it was his own. I appreciate his greeting me by name each time I arrive at the service area. He keeps me informed He takes car of my vehicle like it was his own. I appreciate his greeting me by name each time I arrive at the service area. He keeps me informed about my vehicle status and ensures that the car is ready when needed. More

Great service and friendly people! ! James was awesome and kept me updated throughout the morning. He did way and beyond for my car, thank you so much James!! Nicholas Drew ! James was awesome and kept me updated throughout the morning. He did way and beyond for my car, thank you so much James!! Nicholas Drew More

We waited 3 hours for an oil change. They were not sure if they would honor our new car free oil change packet and we never got our $100 referral money for someone we sent that bought a They were not sure if they would honor our new car free oil change packet and we never got our $100 referral money for someone we sent that bought a car More

Timely, professional and courteous service. I know I can get service elsewhere for less but with my extended warranty I’m happy to know their service people will make sure my car is in great sh I know I can get service elsewhere for less but with my extended warranty I’m happy to know their service people will make sure my car is in great shape. Recently drove to CO and back two times within a month no problem. Also since I keep a car for about 10 years, it’s peace of mind knowing my car is correctly serviced. More

Even though I didn’t have an appointment they got my car in and did the work I needed done in less time than I expected. Very pleasant to work with. Will be back! in and did the work I needed done in less time than I expected. Very pleasant to work with. Will be back! More