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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
534 Reviews

534 Reviews of Fort's Toyota of Pekin - Service Center

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October 16, 2023

Forts service is always helpful. The number of survey reviews I receive for servicing all my cars should really help the ratings. More

by Jirish85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Chad knows me when I come in, always is friendly & can answer my questions Always let’s me know what is wrong with my car. More

by chynajade2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

I do not like the CarFax email reminders. I do like both Chad and Fort's Toyota. More

by earlriley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Usually had great experience with this dealer. Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper More

by stengpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Fort Toyota of North Pekin are Great and easy to work with They do it right the first time!! More

by cravensrnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I have been driving over an hour to have my car serviced at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. More

by CRANE11759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

polite yes, great service, but the prices i believe are way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts tha More

by jmsorders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Always a pleasure doing business with Fort’s. They make my service needs easy by picking up my car while I’m working. More

by kamijo8604
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Friendly, approachable, and knowledgeable staff. Also explained results of car checkup. Clean waiting room. Thank you. More

by sooshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great communication! Price was about right. Even sent pictures, what more could they do. D More

by dageber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
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