Scott Hall

I went to Fort's to buy a specific used car in their inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issu inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issues. The car itself I had an independent inspection on and it came back with a few issues that weren't disclosed, some of which I'd be surprised to see from any serious dealership. I got one of those fixed with the power train warranty, and the others were arguably minor. The service person Chris was helpful and even though the more minor issues weren't covered by warramty he told me they secured the loose parts a bit better and I'm grateful for that. The finance guy Ray misgendered me three times. I need to change my legal name still so that's how he knew but I pass as cis fairly well so it was definitely intentional and therefore offensive and rude. He was otherwise friendly, so I'm guessing he doesn’t realize how offensive he was. I can't recommend LGBTQ+ people go to Forts because of that, but I still got the car I wanted and overall my experience was still positive. More

by Felicia Verified Customer Verified Customer

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Forts Toyota did a wonderful job on helping us to get a new car and were really helpful! new car and were really helpful! More

by lscherbing Verified Customer Verified Customer

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Very simple purchase from start to finish! We were updated throughout the whole process!!! Thank you so much!!!! We were updated throughout the whole process!!! Thank you so much!!!! More

by lilshort35 Verified Customer Verified Customer

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Purchase of vehicle was simple and the whole process was quick and easy. Enjoyed the Experience! quick and easy. Enjoyed the Experience! More

by milkpacker Verified Customer Verified Customer

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My overall experience was positive. Scott is by far the best salesman’s I’ve ever worked with. He is professional, kind, and does a thorough analysis of the vehicles you want to purchas Scott is by far the best salesman’s I’ve ever worked with. He is professional, kind, and does a thorough analysis of the vehicles you want to purchase. He and Ray work hard in finding the best deals and put their costumers first in order to best fit your needs. I’m extremely satisfied with my purchase and look forward to working with Forts Toyota of Pekin in the future for all my vehicles needs! More

by flangie424 Verified Customer Verified Customer

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Very helpful and knowledgeable. Made the transition of getting used to a different make much easier. Made the transition of getting used to a different make much easier. More

by dinab63 Verified Customer Verified Customer

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Everyone at Forts Toyota was amazing! The whole car buying experience was quick and hassle free. The whole car buying experience was quick and hassle free. More

by cnamosch04 Verified Customer Verified Customer

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Was quoted a price for wheels that the dealership determined to be the wrong price only after the vehicle was sold, even though I asked them to verify price via email prior to purchase. Their remedy determined to be the wrong price only after the vehicle was sold, even though I asked them to verify price via email prior to purchase. Their remedy was to not honor the price and back out of a written contract. Was told a refund check would be sent on 8/29 but it wasn’t actually sent until 9/10 after I made numerous calls and involved the lender. Be very cautious when considering Fort’s. More

by Toyota2025 Verified Customer Verified Customer

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It was great they were all very friendly. Thank you . I was a Ford person this car has changed my mind Thank you . I was a Ford person this car has changed my mind More

by nclark3 Verified Customer Verified Customer

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Scott was very pleasant to work with making the entire process smooth and enjoyable. Would definitely recommend this dealership! process smooth and enjoyable. Would definitely recommend this dealership! More

by bveno33 Verified Customer Verified Customer

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