Fort Worth Nissan

Great service and friendly staff Staff is very helpful to help u get the best deal for the car u want. Very willing to help u get exactly the car you're looking for. Staff is very helpful to help u get the best deal for the car u want. Very willing to help u get exactly the car you're looking for. More

Best experience of my life thus far Please let me start by how I had no intention of coming in the day I met Jesus. I called just to get information and was taken back at how absolutely Please let me start by how I had no intention of coming in the day I met Jesus. I called just to get information and was taken back at how absolutely delightful the woman who answered the phone was, she was informative and also very inviting to the lot. So I figured I’d stop by just to look (and dream a bit). Then I was instantly met at the door by the manager whom appointed me to Jesus. I explained I had no funds and didn’t want to waist his time (about a million times). He met my not so positive attitude with a smile and assured me he wanted to hear me out. After running my credit, surely I thought, okay he’s going to walk away from this situation. Yet he came back with “Shantelle, you need a change” which was so unbelievably true. “I can get you into a brand new car” my heart stopped. How? Me? Is Ashton Kutcher here hiding? After having to leave for moments and coming back Jesus stayed all night to make sure we walked away with my dream car. I have told me family, neighbors, and even strangers, if they are even interested in a car, there is no where in the world better than Fort Worth Nissan, and Jesus is the one who will make your dreams come true! More

Shawn McQueen made this a great experience. Shawn is professional helpful knowledgeable and a very special young man. He’s the reason I came back to FT Worth Nissan. A great asset to them. Fina Shawn is professional helpful knowledgeable and a very special young man. He’s the reason I came back to FT Worth Nissan. A great asset to them. Finance Dept was great too and from past experience the service Dept is great. More

Nissan Sentra services 100% excellent very profesional special this sales person Jesus Only I will change is finalcial. Very rude not friendly. Very agresive bu services 100% excellent very profesional special this sales person Jesus Only I will change is finalcial. Very rude not friendly. Very agresive but overall excellent services More

Great sales experience I walked in the dealership and Jesus approach me and he showed me the cars that was best for me and he was very nice. I walked in the dealership and Jesus approach me and he showed me the cars that was best for me and he was very nice. More

Best salesman that I have dealt with in more than 30 years! Mr. Jesus De Los Rios was so professional and courteous, going above and beyond, with the utmost detail and attention to customer service and with no Mr. Jesus De Los Rios was so professional and courteous, going above and beyond, with the utmost detail and attention to customer service and with no pressure what so ever, that I not only purchased a vehicle from him, but I personally have referred 4 of my best friends to Mr. Jesus De Los Rios and all four purchased vehicles from him with the same results, total and complete satisfaction. If you need to purchase a vehicle and want to be treated like family, getting the best price out there for the car you want, then Jesus De Los Rios is who you need to call. More

Are you kidding me???? DEALERSHIP RUNS OUT OF GAS!!! It’s true! That is what we were told last weekend. Please read as it only gets better! Or worse in our case. We went to DEALERSHIP RUNS OUT OF GAS!!! It’s true! That is what we were told last weekend. Please read as it only gets better! Or worse in our case. We went to Fort Worth Nissan looking for a new vehicle. We looked at 3 vehicles and test drove 2. The Frontier we test drove didn’t have the right “trim” package so we went inside to discuss the one we would like. We went outside to look around while the salesperson went to “bring” it around. He calls us in and says I want you to talk to the finance person. We both said we don’t want to talk to the finance person, we haven’t even test driven the truck. He said you did - it has the same engine. Anyway we sat down and she pulls out a paper with the “price” of the truck which includes a $2500 “dealer package” that they put on all their vehicles that can’t be taken off. We told her “he may as well not go get that vehicle because we are not paying X amount of dollars. She asked what it would take to get us out the door with that vehicle. We said you can start by taking X amount of dollars off. She wrote down the amount and we said “well that will at least get us to test drive it.” Off she goes and at the same time the salesperson pulls around with the vehicle. It was a good looking Frontier!! All excited we walked out and he gets out and says “oh you can’t test drive it. It doesn’t have any gas and the dealership has run out.” What!?!?!?!? (We all know he could get some gas somewhere, we could see a gas station on the corner) So, we tell him we are going to go to lunch and discuss it. He states “oh let me go tell the finance person.” As we were walking out he runs up and states “you can’t get that car for X dollars” We said “What do you mean? That is what she wrote down.” He said you can’t have it for that. So we asked “then what was the whole thing with the paper?” He states “WE WERE TESTING YOUR COMMITMENT” What??? Well, we ended up buying a fully loaded Nissan Murano at a different dealership! Yes, we spent more than we had wanted to but it’s funny what a test drive will do for someone. We fell in love with it and had to have it. There is our commitment Fort Worth Nissan and the fact we are committed to never walking into your dealership ever!! I also figured out why you add on the dealership package - you have to pay 3 people to give us a price on ONE vehicle! More

Horrible Experience - Please dont go here. f i can give them a 0 star I would. I had a horrible experience buying an altima which I didn't like. My experience was like a nightmare still hauntin f i can give them a 0 star I would. I had a horrible experience buying an altima which I didn't like. My experience was like a nightmare still haunting me. I got an altima SR as a gift for my wife but she didnt like it. So the next day i wanted to return this vehicle but the response from the salesperson or the Manager was you cannot return it. I had to make multiple followups just to learn that i cant do anything once it stepped out of the dealership. Now i am stuck with a a car which i dont like and use but just doing the payments. Please stay out of the dealership as they disown you the next moment you buy a vehicle. There a lot of great nissan dealerships around the town which have great after service and this place is the last in them, please dont go here. More

BEWARE!!!! RUN,DRIVE, or WALK AWAY AS FAST AS YOU CAN BUYERS BEWARE!!!!!! DON’T SAY YOU WEREN’T WARNED!!!!! Found a truck online last Saturday online priced at $28,084 I screened shot the listing that s BUYERS BEWARE!!!!!! DON’T SAY YOU WEREN’T WARNED!!!!! Found a truck online last Saturday online priced at $28,084 I screened shot the listing that showed the stock number and vehicles details. Got there and showed them the information so they could pull the truck around and all the sudden they showed the truck as sold. So we were pretty irritated and about to leave when the sales guy then comes back and says oh, wait it’s nots sold it’s just in our granbury lot. We say okay can y’all go get it while we get the paperwork going? The salesman says sure, so we proceed to get that started until he then comes back AGAIN to say “well, this truck has had some after market ungraded made to it including a lift, larger tires and some sort of fog lighting.” The price is now almost $38K!!!! WTH!!!! We leave, and the next day my husband gets in contact with a friend who has a contact with a salesman at the granbury lot. GUESS WHAT??? YOU GUESSED IT!!! The exact truck we wanted color and everything is at that lot! NOT upgraded at ALL!!! We make a deal all over the phone for it agreed on a price this morning the salesman goes to pull this truck out of the lot parks it in front of his office so we can drive over and pay and pick it up he leaves for lunch with the keys on his desk. Comes back from lunch and the keys are still there but the truck is gone! Those xxx from the FW dealership came and got that truck while he was at lunch and took it back to their lot because they are just NOW going to put the upgrades on it to jack the cost up!!!!! We are unbelievably pissed off! They are absolutely the most unprofessional dealership I have ever dealt with and actually just pretty crappy people! Don’t waste your time!!!!! More

Outstanding customer service I experienced world class customer service at Nissan of Fort Worth by Ryan and his service team. They went over and Beyond to correct an issue. They I experienced world class customer service at Nissan of Fort Worth by Ryan and his service team. They went over and Beyond to correct an issue. They treated me with respect and delivered in the time frame that was promised I would not hesitate when going to Nissan of Fort Worth as I am confident that you would be offeres the same world class customer service as they did for me. I look forward to getting all my service is completed at this location More