Fort Wayne Toyota
Fort Wayne, IN
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1,123 Reviews of Fort Wayne Toyota
The reception was warm and it was obvious I was expected and the technician immediately greeted me as we moved to his desk. He was professional and courteous, offering the various services my vehicle needed and the technician immediately greeted me as we moved to his desk. He was professional and courteous, offering the various services my vehicle needed, as well as optional work that I could have done while I was there. I appreciated the offering and not being “pushed” or “upsold”. They gave me an approximate time frame and finished sooner than expected. More
We have had issues with the dealership the past two times we visited. They seem to take advantage of people with their prices and trying to up-sale certain things that do not need to be done to the car. They we visited. They seem to take advantage of people with their prices and trying to up-sale certain things that do not need to be done to the car. They also claim to test the car battery every time they do an oil changed but clearly that isn’t the case because my battery was severely corroded and they didn’t even notice. More
In for some warranty repair and the issues were addressed and done timely. After parts ordered might be a couple of days they came in early so was completed earlier than expected and done timely. After parts ordered might be a couple of days they came in early so was completed earlier than expected More
I bought a 2021 Highlander Hybrid - 4th one!!Ended up I bought a 2021 Highlander Hybrid - 4th one!! Ended up discussing over the internet and phone and when I came to purchase, they were ready and no a I bought a 2021 Highlander Hybrid - 4th one!! Ended up discussing over the internet and phone and when I came to purchase, they were ready and no additional haggling over the price or terms More
Great customer service. Sales worked quickly to put together the offer. Located the vehicle, got it on site, prepped it and made it available to drive home together the offer. Located the vehicle, got it on site, prepped it and made it available to drive home More
Neal is great to work with. He tells me what needs to be done but does not try to pressure me into doing maintenance that is not needed yet. He is efficient, gets the work done as promised and on time. done but does not try to pressure me into doing maintenance that is not needed yet. He is efficient, gets the work done as promised and on time. More
I received prompt, helpful service. Damian was exceptional that day, back in October of 2020. Most recently, earlier in December, I went by to have the air pressure check and the service manager t exceptional that day, back in October of 2020. Most recently, earlier in December, I went by to have the air pressure check and the service manager that day was most helpful and attentive. More
Excellent service friendly staff knowledgeable salesman very helpful price I ended up buying the car for was reasonable and within my budget. Very good experience. very helpful price I ended up buying the car for was reasonable and within my budget. Very good experience. More
Great service, I appreciate that they were able to fix my daughters car which would not start. It needed a new starting battery on her Prius which was 7 years old with more than 130,000 miles. I would like t daughters car which would not start. It needed a new starting battery on her Prius which was 7 years old with more than 130,000 miles. I would like to thank the entire service department. More