Fort Wayne Toyota

Excellent experience From the moment I started dealing with Dave Welling I was treated with respect and he took care of all the issues that I had with my purchase. He was From the moment I started dealing with Dave Welling I was treated with respect and he took care of all the issues that I had with my purchase. He was fair in his pricing and explained all the nuances of my purchase and answered all the questions that I had. I would definitely recommend Dave to all of my family and friends!! More

The extra mile I was referred by a good friend to contact Michael Smith at FWTL. Michael made the experience of buying a used car so much easier than it has been in I was referred by a good friend to contact Michael Smith at FWTL. Michael made the experience of buying a used car so much easier than it has been in the past. I only dealt with Michael. He answered all of our questions thoroughly and made the experience quick, easy and painless. I throw in painless because as we were about to drive off with our Subaru Outback, we realized we had not checked the lights on the car. Needless to say, Michael handled everything for us. No charge for fixing the lights and he threw in an extra detailing as well. I believe Michael is honest and dependable with all his customers. Would definitely recommend him! More

RAV4 Purchase We were in the market for a new RAV4. Not just any RAV4, but we wanted it equipped "just so". Michael Smith became our salesman, our advocate, and o We were in the market for a new RAV4. Not just any RAV4, but we wanted it equipped "just so". Michael Smith became our salesman, our advocate, and our friend. Diligently, he worked to meet all of our specific requests. I could not be more pleased with our new vehicle, the fruit of Michael's labor. I strongly recommend Ft. Wayne Toyota and especially Michael to anyone in the market for a new Toyota! More

Great customer service! The entire team at Toyota were very friendly. Elijah, the sales consultant was very knowledgeable. He easily answered all my questions. I also enjoye The entire team at Toyota were very friendly. Elijah, the sales consultant was very knowledgeable. He easily answered all my questions. I also enjoyed working with Brent, the Finance Manager. I can recommend Toyota of FW! More

Great salesmen! Elijah Zavala and Chris Rinker did an amazing job taking care of my 87 year old mother. They spent time explaythings to her, were not pressuring and a Elijah Zavala and Chris Rinker did an amazing job taking care of my 87 year old mother. They spent time explaythings to her, were not pressuring and actually enjoyed her sense of humor! Would recommend either of these guys to help you find a car! More

Great Experience Elijah Zavala at Fort Wayne Toyota was great to work with. Zero pressure, great service and we love the car. Smooth transaction. Highly recommend and Elijah Zavala at Fort Wayne Toyota was great to work with. Zero pressure, great service and we love the car. Smooth transaction. Highly recommend and I’ll be sending referrals. More

Horrible wait time Waited 5 hours for them to replace a wheel bearing! Why schedule a time when it just doesn't matter? If I had their equipment I could've replaced all Waited 5 hours for them to replace a wheel bearing! Why schedule a time when it just doesn't matter? If I had their equipment I could've replaced all 4 wheel bearings in that time frame!! More

Michael Smith is all about service Michael Smith has been amazing to deal with during car buying process. He is always quick to answer any inquiries and actually comes and pick up my ca Michael Smith has been amazing to deal with during car buying process. He is always quick to answer any inquiries and actually comes and pick up my car for scheduled service calls. Would recommend him to anyone looking for honest and quality service. More

Used Car Disaster We traveled from over 2.5 hours away to see a used vehicle only after being assured that if we bought it the deal would be contingent on our mechanics We traveled from over 2.5 hours away to see a used vehicle only after being assured that if we bought it the deal would be contingent on our mechanics inspection within 5 days. Unfortunately that promise didn't last long as they decided that couldn't be allowed during price negotiations. They also tried to surprise us with $499 in "Government Fees". When asked what this was for since taxes were already listed separately, we were told it was for a government required "etching" program. Somehow the manager was able to override this "government required" program and drop the fee to $25. Of course there are no required government fees besides taxes, and the etching excuse is a different shady add-on tactic altogether! Needless to say we didn't buy anything from these guys. Surprising how some dealers still try to use these stupid tactics! More

bought 2 cars from them bad brakes bought 2 vehicles from this dealership neither one was fit to drive because of serious brake problems. dealership not repair them when brought to th bought 2 vehicles from this dealership neither one was fit to drive because of serious brake problems. dealership not repair them when brought to their attention.. i had to take back my first purchase with the bad brakes that they said would cost $2700 to repair. can not drive vehicle with the bad brakes. this is the most condesending and dis-respectable dealership i have had to deal with in my 81 years. managers were very rude. be very aware of what you by from them be sure you have someone check vehicle before you by or stay away altogether More