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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

December 28, 2021

Good dealership, just need to explain features a little better. Most part I like the courtesy. More

by OMAR.YOUNG0021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 29, 2021 -

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 23, 2021

The overall experience was fine. We weren’t initially properly informed on the amount of time it was going to take to program the new key. We were told 1 to 1-1/2 hours once we arrived. We were originall More

by LJTAYLOR96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Dec 23, 2021 -

Fort Wayne Nissan responded

Please accept our apologies for this error, We appreciate you bring this to our attention. Thank you for taking the time to leave this kind review. Please let us know if there is anything you should need, we are always happy to help!!!We hope to see you again soon.

December 21, 2021

Service is always on time and prompt! Caesar was very polite and helpful. The waiting room is comfortable, and the young lady at checkout is very friendly and efficent! It's nice to know that my servic More

by BEAUTYINNATURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Dec 22, 2021 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

December 16, 2021

Easy to schedule on line. Fast service done the same day. Friendly help from Cesar in the Service Dept. More

by mike_ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 16, 2021 -

Fort Wayne Nissan responded

Thank you so much your wonderful review, We will certainly let Cesar know how he did along with the rest of the staff. Please let us know if you need anything else, We are always happy to help!!! Thanks Again!

December 13, 2021

The service was done in record time. Keaton was helpful, and the coupons were much appreciated! More

by DANDY.MULLER
Recommend Dealer
Yes
Employees Worked With
Keaton
Dec 13, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us a five-star rating. We look forward to sharing your compliments with Keaton and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. We truly appreciate your business, Dandy!

December 08, 2021

Quick and easy service. In and out in a reasonable time. Caesar was extremely helpful and polite. More

by dbell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Dec 08, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind review, we will certainly let Caesar know how he did!! Please let us know if you should need anything, we are always happy to help.

December 06, 2021

Always prompt service. Friendly staff always willing to answer your questions. Provides top quality work More

by KRISTIMCCORMICK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Dec 06, 2021 -

Fort Wayne Nissan responded

Kristi, Thank you so much for your excellent review! We are so glad that Shaun had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

November 30, 2021

I spent a month trying to get ahold of someone to set an appointment through the call center and ended up having to drive to the service center in person to set the appointment, got delayed another week due More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Dec 01, 2021 -

Fort Wayne Nissan responded

Adam, We certainly apologize for any inconvenience that this has caused you. Our manager would like to speak with you regarding this at your convenience. We look forward to hearing from you.

November 29, 2021

Service was good and staff were all friendly. They were able to fix my vehicle the same day. It was expensive. More

by KGARRISON00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Nov 29, 2021 -

Fort Wayne Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

November 26, 2021

Zach was great as was the rest of the staff, but super friendly and easy experience. More

by AMANDAHUMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Nov 26, 2021 -

Fort Wayne Nissan responded

Amanda, Thank You so much for your kind words and wonderful review! We will certainly let Zach know how he did. Please let us know if you should need anything, we are always happy to help!!

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