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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

January 17, 2022

After car purchase communication was poor and it took three weeks to get the used vehicle. There was still sales sticker residue on back passenger window along with damage to tinting of same window. St More

by SCHELLIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Amorini
Report | Print
Jan 20, 2022 -

Fort Wayne Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

January 13, 2022

Excellent service Excellent serviceExcellent Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent servic More

by tlandst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Jan 14, 2022 -

Fort Wayne Nissan responded

Thank You so much for the wonderful review, we will certainly let Shaun know how he did!! We appreciate your loyalty to Nissan and please call us if you need anything!! We are always happy to help!!

January 12, 2022

We had an excellent experience purchasing our vehicle. There were prompt phone calls when getting back to answer our questions and a very friendly sales person!. Will be back as have two daughters that wi More

by LISAGREENTREES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefty, sales. Cody Barney sales manager, Kevin Amorini
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Jan 12, 2022 -

Fort Wayne Nissan responded

Lisa, It's great to hear that Kevin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

January 11, 2022

Great service from the start! I love that you speak to the same service advisor from start to finish. I had a new transmission put in my car and was originally told 3 weeks. They were done in less than 2! More

by JWRIGHT1872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Jan 11, 2022 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

January 10, 2022

Service was relatively quick and they had a nice waiting room where all the chairs were properly spaced away from each other. Got a text mid wait from Nissan asking if I needed anything so over all it was a More

by ABLEKNIGHT64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember employ names and pictures are to small to see their faces.
Report | Print
Jan 10, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2022

Service manager kept in informed on how my car was coming along and explained to me the importance of maintaining my transmission More

by JBRILL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Jan 10, 2022 -

Fort Wayne Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

January 07, 2022

Kept us up to date on everything. Very professional and friendly. Will continue to use. More

by MCRAIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
Report | Print
Jan 07, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us a great review. We are very happy to have provided you with a positive experience! We sincerely value your business here at Fort Wayne Nissan. We look forward to your next visit.

January 04, 2022

The people at Ft Wayne Nissan did a very good job and were very professional... More

by EHANDY71
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Jan 04, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2021

Service was very good for scheduling and finishing my recalls. I was also reminded my car was due for a tune up. More

by RECOLE72
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Jan 01, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2021

Great service, with an accurate estimate and done in time promised. Provided a ride to and from dealership while vehicle was being serviced More

by TERRY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schuchman
Report | Print
Dec 28, 2021 -

Fort Wayne Nissan responded

Terry, we thank you for your kind review, we will certainly let the staff know how they did. Please let us know if you should need anything, we are always happy to help!!!

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