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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

July 12, 2022

Service was great, value for what I paid was exorbitant. Although I trust the dealership to do the right thing. More

by LBOWSHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Jul 12, 2022 -

Fort Wayne Nissan responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

July 08, 2022

I am always pleased with this dealership and it's staff. My salesman, Chris Hulen went over the vehicle and explained everything to me. You feel like family at Ft. Wayne Nissan. More

by VJSHAN718
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Chris Hulen
Jul 11, 2022 -

Fort Wayne Nissan responded

Here at Fort Wayne Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 08, 2022

Nice people just not really communicative about what my issues were! They didn't give me any option except replacement transmission! More

by Jeremyholliday0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini
Jul 11, 2022 -

Fort Wayne Nissan responded

Thank you very much, Jeremy, for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please let us know if you would like to discuss this further.

July 07, 2022

Very professional, on time . Friendly service, short wait time . In and out , was easy . Thank you More

by KARENCHESTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Porter
Jul 08, 2022 -

Fort Wayne Nissan responded

Hi Karenchester1! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2022

My 2012 Murano would not start after arriving from out-of-state. I jumped the battery and drove to Fort Wayne Nissen. The service department took my service order after only a short wait, checked th More

by Doug.mueller2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Shrum
Jul 08, 2022 -

Fort Wayne Nissan responded

Thank you, Doug! Quality customer service is always our number one priority, and we're happy to hear that our team was able to help. Thank you again for choosing Fort Wayne Nissan!

July 05, 2022

Great manager and service professionals. Very helpful and follow up is good. Will go back. More

by d4ousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 05, 2022 -

Fort Wayne Nissan responded

Thank you for your kind words! We are happy that we could assist you. If you have any questions, please feel free to reach out or stop by and see us! We are always happy to help, have a great day! Sincerely, Fort Wayne Nissan

July 05, 2022

Everyone from the beginning to the end of the process was kind, respectful and honest. Charles, my sales guy, surely made the entire experience positive, upbeat and fun! His vast knowledge of each car wa More

by SARAHSTEMEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Cody Barney, Charles Romulus, Lamila Talam
Jul 06, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback. It's great to hear that Charles provided you with such excellent customer service!

July 05, 2022

We had a trip away from home and my car dashboard was showing warming lights for vehicle traction control and had to drive more than 1000+ miles after that warning. I went to Fort Wayne Nissan early morn More

by Kapil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 06, 2022 -

Fort Wayne Nissan responded

Thank you. It's great to hear that you had such a positive experience! We're glad we were able to help and get you back on the road.

Jul 07, 2022 -

Fort Wayne Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2022

After rechecking the invoice I found an over charge that was refunded to my credit card and taken care of after a call the next day. Nice... More

by STARNORTHSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Porter
Jul 05, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2022

Scheduled an appointment, had to reschedule at the last min and service accommodated a time for me quickly that sane day. Issuevwas resolved and communicated to me very well on the problem and solution. More

by SWILLIAMS812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Jun 30, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to give us this feedback! We are very happy that you had an outstanding experience with us at Fort Wayne Nissan/Infiniti. If there is anything we can do to help you in the future, please feel free to reach out or stop by! Have a wonderful day! Sincerely, Fort Wayne Nissan/Infiniti

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