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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
672 Reviews

672 Reviews of Fort Myers INFINITI - Service Center

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September 12, 2024

Fast friendly service. Rick always gets me a fast appointment Pricey to fix and maintenance though More

by chrisgeibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

September 11, 2024

Richard was Excellent, very customer oriented and listened to any concerns that I may have had More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Myers INFINITI responded

Hi Peter, we're happy you found our staff to be supportive during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

I love working with everyone at the Ft Myers infinity team. Zach is great with coordinating the services. Adrianna does a wonderful job of coordinating transportation. Manny helped me understand what rep More

by DOCMABELLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Myers INFINITI responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

My service visit went well. Rick is a seasoned service representative. He is cordial and knowledgeable. More

by smithwillc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be supportive during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Fort Myers Infiniti is my go to mechanic for excellence in warranty work on my Q50s More

by JEFF.FOURNACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2024

I brought my car in for service. He wait time wasn't long, I found then employees to be extremely helpful and curtious. Excellent experience. More

by knaee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 05, 2024

Service team always try their best to sort out your issue. I've always found them helpful, and thoughtful when looking at my car. More

by IAN.YATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

September 05, 2024

I am very happy with Rick Libby and the service he gives as well as his correspondence and receptiveness to what we would like. More

by GLCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 04, 2024

Rick was very nice and everything was on time. A courtesy vehicle was available as well More

by nikkihamilton0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Fort Myers INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Zach is consistently a great service advisor. He explains things thoroughly in a manner I understand and helps me navigate the maintenance of my vehicle. More

by jlf75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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