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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
672 Reviews

672 Reviews of Fort Myers INFINITI - Service Center

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January 13, 2018

Easy schedules service Seamless experience - easy to schedule, pick up and drop off quick and easy. Car cleaned at the end. Great job. Keep up the good work More

by Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
December 30, 2017

15000miles service. Timely completed to my satisfaction after on time arrival. Discussed further work to be done in January. Resolved question about seat belts off warnin More

by ims0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Tu Phimmasone, William Dailey
December 29, 2017

Always a great experience! My service advisor TU, has always been extremely knowledgeable and professional. I’ve always had a great experience with him and Look for him directly More

by Jayfreak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
December 29, 2017

Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2017

Tu does it again One phone call is all it took All questions answered loaner car ready and my car was serviced and fixed and returned cleaner then when I dropped it More

by Qx56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
December 11, 2017

Awesome Fort Myers INFINITI Truly amazing employees. I got a nail in my tire and I was giving a sexy Q60 until my car was ready . The process was quick and easy. The guys took r More

by Lexie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
December 04, 2017

Fast and convenient The availability of courtesy cars is greatly appreciated. 10,000 mile service and one warranty item were quickly handled. Drop-off and pick-up were More

by Evy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in Service
December 03, 2017

Excellent service Everyone was very helpful, and the service was wonderful. They got me in and out with a loaner vehicle as quickly as possible. They did the same whe More

by Bingograndma57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
December 01, 2017

Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2017

Awesome service Always prompt and efficient. The best is the loaner car to continue on with my busy schedule. Picking up a nice clean car is also a huge bonus. Thanks More

by Theresa4714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
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