Fort Myers INFINITI - Service Center

INFINITY SERCVICE Quick, professional, accommodating. Rick was extremely positive and knowledgeable. I was able to get a loaner car at a moments notice because I did n Quick, professional, accommodating. Rick was extremely positive and knowledgeable. I was able to get a loaner car at a moments notice because I did not anticipate the problem. (Dead battery) More

Fit Me In at End of Day!! I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesi I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesitation Rick got me in and all taken care often under an hour! Thanks Rick, you ROCK!! More

Spur of the moment service stop Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott sugg Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott suggested a more thorough check. Sure enough, there was a nail in the front right tire. Once that was determined, my always awesome service representative Rick Libby took care of the rest! I was out of there in less than 45 minutes! More

Appointment on time and no snags. Comfortable waiting area So easy to schedule appointment and received confirmation texts. Service rep explained what was going to be done and then exactly what was done. Expl So easy to schedule appointment and received confirmation texts. Service rep explained what was going to be done and then exactly what was done. Explained bill in detail More

Rick Libby Without a doubt the service and accommodations I receive from Rick Libby is why I continue to bring my older Infiniti back. My FX35 has 120k miles and Without a doubt the service and accommodations I receive from Rick Libby is why I continue to bring my older Infiniti back. My FX35 has 120k miles and only serviced at Fort Myers Infiniti. My newer QX70 is still under warranty and will remain in the professional hands of Rick Libby More

Great service! Sonja is awesome! I came to the service center at Fort Myers Infiniti to get my tires rotated and an oil change. Sonja was awesome! She even gave me a loner car! Thank I came to the service center at Fort Myers Infiniti to get my tires rotated and an oil change. Sonja was awesome! She even gave me a loner car! Thank you Sonja! More

Awesome customer service! Fort Myers Infiniti was top-notch and getting my car and immediately for a nail in my tire as well as I'd inspection. A loaner car was given to me wit Fort Myers Infiniti was top-notch and getting my car and immediately for a nail in my tire as well as I'd inspection. A loaner car was given to me without any wait time at all and my car was fixed at the time they said. They were friendly and the efficient! More

Outstanding experience!!!!! I brought my 2019 QX80 Limited for an oil change and to check the front radar for proper operation. From the time pulled in , I was treat so well. I brought my 2019 QX80 Limited for an oil change and to check the front radar for proper operation. From the time pulled in , I was treat so well. My service consultant Sonja was such a professional and personable. Initially, they were unable to identify any issues so they requested to keep my Q for a couple of additional days just to make sure. In the end the system checked out fine. I really appreciated the fact that they did not just say it fine but took the time to check the system out. After all it is Infiniti’s flagship and they took pride in it and it shows. Sonja, thank you and your team !! See you next visit. More

Rick Libby My Infiniti had a low air pressure tire late on Saturday. She was assisted with professional courtesy. An appointment was quickly scheduled and Rick L My Infiniti had a low air pressure tire late on Saturday. She was assisted with professional courtesy. An appointment was quickly scheduled and Rick Libby provided his usual quality care handling my needs. More

Great experience It was professionally done and we didn’t have to wait. The loaner was ready to go and everything prepared before our arrival. This is one of the reaso It was professionally done and we didn’t have to wait. The loaner was ready to go and everything prepared before our arrival. This is one of the reasons why purchased 3 vehicles at Fort Myers location. I have BMW as well and my experience is awful with that brand. It doesn’t compare to Infiniti. thknking about seeking my 3 series and getting another Infiniti. More