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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
672 Reviews

672 Reviews of Fort Myers INFINITI - Service Center

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October 16, 2024

This is the only dealer that has worked to keep my business. The service department hasn’t added unnecessary fees or charges to look at my vehicle. They have washed my car every time after service was More

by phahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys with the tablets checking us in/out.
Oct 19, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2024

The service employees were very attentive and courteous. The service department seem to run smoothly and professionally More

by IDOCDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 12, 2024

Always excellent Rick Libby and the English guy are THE BEST !!! Always a great level of service More

by llportnoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 12, 2024

Vish was amazing, professional and got me going back to work quickly! I would recommend him to anyone More

by bbassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vish
Oct 15, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Fort Myers INFINITI!

October 10, 2024

Horrible experience tried to get a tire repair and winded up with a dirty and damaged vehicle.. I tried to call and leave a message twice with no response. They took pictures of the vehicle prior to going i More

by paulettehamilton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Special thanks to Zach for his courtesy and professionalism. He doesn't try to pressure me into things I don't need and my car is ready when he's aid it would be. More

by BTLBGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 04, 2024

Ft myers Infiniti is an awesome dealership. Rick in service is top notch! I highly recommend him! Walter in sales in genuine and honest salesman. He made the car buying process easy and underst More

by LISAKBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Khin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Fort Myers INFINITI responded

Hello, we're happy to hear you had a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 04, 2024

Great service. Zach is great. Would like the dealership to have more rental cars on hand. More

by susansaiu01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be supportive during your experience here at Fort Myers INFINITI. Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Took an hour and 35 minutes to get my oil changed with an appointment. Too long. More

by kleander444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great service Rick and his team are always very attentive! I know I can always depend on them! More

by RDG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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