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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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December 15, 2020

My Service advisor, Marcus was a great help and explained everything to me. The service performed on my 2019 Q50 was exactly what I needed. Marcus also helped me scheduled my appointment for may QX50. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Dec 16, 2020 -

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 03, 2020

Excellent and prompt service as usual at this dealer. Very professional staff and beautiful facilities. Service was performed on time and enjoyed a coffee while waiting. More

by brentjesperson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2020

Rick in service was very helpful in taking care of my car problem. The issue had been ongoing and other dealers could not solve the issue, but they were able to diagnose the problem. Thank you very much! More

by Vman1450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure what tech worked on car
Dec 01, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2020

The service visit was quick and easy to schedule around the time we had available. Loaner car was very clean and ready when we arrived. More

by cjessogne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Nov 30, 2020 -

Fort Myers INFINITI responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2020

I had the most pleasant experience today at the Ft Myers Infiniti dealer. Everyone was very helpful. The work was done very well. I couldn’t have asked for a better team. More

by Mahasti Koosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Santos (5 stars)
Nov 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2020

Service with Zach always stellar! Great communication and always accommodating. Always goes above and beyond. Dropping off and picking up always made super easy and fast! More

by Lesliecc09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2020

Fort Myers Infiniti and Zach, my service advisor, are incredible! Efficient, communicative and thorough. I highly recommend Fort Myers Infiniti for top notch customer service and reliable automobile wor More

by Mikaela S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fort Myers INFINITI responded

Mikaela S, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2020

Always a pleasure working with Rick Libby. Makes the appointment a seamless process. If I never had to visit the dealership I would like to give 10 stars haha! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Brian, your satisfaction is our top priority. Thank you for sharing your positive experience! We hope you have a great day!

October 27, 2020

Service always is great with Rick Libby . He always makes it easy . Friendly, knowledgeable and helpful. The car is always cleaned and ready to go . More

by Kroz344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Rick and the staff at Fort Myers INFINITI. If you have any further questions, please don't hesitate to reach out!

October 26, 2020

Representative Zach was courteous and very professional. Explained all suggestions for service. He kept us informed all the time and car was clean at delivery. More

by ZORAIDA GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Zoraida, thank you! We take our reviews seriously and are delighted to hear about your visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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