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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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May 27, 2021

Everyone I've been in contact with at this dealership has been friendly and knowledgeable. My Q50 is a recent purchase and I just had my first service. Very happy with my experience at Ft. Myers Infiniti! More

by twinnietoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Spreen
May 29, 2021 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2021

EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best got me in right on time. he is very dependable love love the service that was offere More

by monique.renrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 16, 2021 -

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2021

Repair and maintenance experiences are always seamless. Rick Libby, the service associate with whom I work, consistently ensures that routine maintenance as well as repair concerns are addressed. More

by beth6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Fort Myers INFINITI responded

Thank you for sharing your response to the quality of service our staff provides! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

February 03, 2021

First visit for service at Ft Myers Infinity. Had a great experience handled by Rick. Looking forward to future visits.The waiting was very comfortable. More

by Lwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fort Myers INFINITI responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2021

Service DEPT always professional - friendly and on time. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. More

by mtvhuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Johnson, Dayna Clark
Feb 02, 2021 -

Fort Myers INFINITI responded

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

This rating is for Rick Libby. He is very thorough and accommodating. The entire experience from drop off to pick up is completely professional and efficient. More

by Ambianceinteriors
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rick here at Fort Myers INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 10, 2021

Courteous, friendly and efficient service completed in time promised. Zach got my car scheduled within a day of my phone call. The cost was fair for the service and as promised. More

by Dkmmhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2020

Zach Irwin is an incredible service advisor. He went above and beyond to help us with our car and he will do the same for you. I 10000% suggest you work with Zach anytime you need to bring your car in f More

by BWq50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Fort Myers INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2020

The service on my Infiniti exceeded my expectations! Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. More

by kpizzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 17, 2020

Serviced my QX50 yesterday. Marcus was my advisor and took care of it on time and kept me posted on the process. I am very satisfied. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman, Dayna Clark
Dec 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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