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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews
Call Service Center (239) 344-7058

673 Reviews of Fort Myers INFINITI - Service Center

Sort by
May 05, 2023

Fine It was fine and your waiting room is beautiful. Thanks so much for the assistance More

by Stephk911
Recommend Dealer
Yes
Employees Worked With
Zac
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 05, 2023

I must say, I was blown away by the loaner car I got, beautifully presented More

by CORNELLBUNTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Johnson, Dayna Clark, Camille Shell, Greg Gershfeld, T.J. Shelton , Connie Hamilton
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 05, 2023

Great job ! Zach Irwin was great. Will always recommend. They take great personal care of you. More

by PGELAZ0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2023

Very nice except they sprayed the carpets of my brand new car with a strawberry scent which I hate and ruined my new car smell. I can't believe they did that. More

by Mybeleni
Recommend Dealer
No
Employees Worked With
Han
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (941) 621-6505 to share more details about your visit so we can make things right.

May 04, 2023

Everything went smooth Zack was great and the staff was very helpful!! I would go back again More

by dinoflex643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Johnson, Dayna Clark
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 04, 2023

Everyone I deal with is professional and courteous. Rick Libby always a explains everything that may need to be done and the cost associated with the work. More

by dmutzet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 03, 2023

It’s always a pleasure to bring our car to infinity. Zach service is always the best. More

by felopez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 02, 2023

My first service I just have tire rotation and car wash. I think everything is good job. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Fort Myers INFINITI responded

Harry, thank you for the high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 02, 2023

It’s alway a great experience. I wouldn’t take my car anyplace else for service! Rick is my go to guy. More

by Karen731h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 24, 2023

They took care of our needs and loaned us a car as well. Our car was ready sooner than the original estimate. More

by harpercs
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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