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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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May 19, 2023

Schedule for appointment was quick. Check in was easy. Oil change and tire rotation were completed in less than an hour. More

by MDEN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 19, 2023

Service appointment was quick. Service department diagnosed the problem quickly the required part was received the next day and the car was repaired timely. Very professional. More

by Parkeacpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 19, 2023

On time. Courteous. Professional. K k k k k k k k k k k k More

by rsullivan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2023

The services were provided fast and reliable and they let me know what are my next options on recommendations. So no scam like some other places. More

by NERLYLOUISRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Very clean and pleasant atmosphere. People were friendly and polite. People addressed us quickly, thanks More

by chuling0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Dealership is courteous and runs very professional. Staff seems to work very hard at meeting their customers needs More

by richbagdasarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

May 17, 2023

Very consistent and professional service. I being my 2016 Infiniti here for all of my servicing More

by robert s keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Han Bolen
May 20, 2023 -

Fort Myers INFINITI responded

Hi Robert, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2023

My service advisor, Zach, was and is always great to work with. I had a big issue with my car and he was quick to help, keep me informed, and ready as soon as I was. 5 stars for Zach and his team. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi Jamie, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 16, 2023

Zach is very accommodating. He was able provide a very nice loaner vehicle during the entire time our car was in waiting for a part. More

by duschultz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 16, 2023

Everyone is always so courteous and accommodating here and I appreciate that there’s not a lot of pressure to upsell services More

by CINDIVOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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