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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
672 Reviews

672 Reviews of Fort Myers INFINITI - Service Center

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October 24, 2024

The service was great and thankful I got a loaner car for the time my car was there. More

by Lbmcdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Nate Irwin my service manager was extremely courteous and professional, a real asset to your dealership! More

by mariartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 24, 2024

Rick Libby took very good care of our Infiniti The service department is very professional. We’re delighted with the whole dealership and are always happy to recommend them. More

by GCAVALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 24, 2024

Infinity of Fort Myers has always gone above and beyond to service my car. The employees are very friendly and detail oriented. I really appreciate them.. More

by sweetmelissa777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2024

Great Job in a timely manner, place was clean and employees were polite Well done! More

by jim.garinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 22, 2024

Good inventory for pre owned vehicles. Available financing with most credit scores. This is the second vehicle I have purchased in this dealership. More

by jesosses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 22, 2024

Oil change, tire rotation, replace cabin filter, plus check of fluids, etc. All done expertly More

by ALPELLEGRINO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

Rick Libby @ Fort Myers INFINITI has been my Service Advisor for almost 5 years. I never have to worry about my Q70S sedan. Rick lets me know what I need and when to do it. He makes sure that my INFINIT More

by WALTERPD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

October 19, 2024

First time to this dealer. Service was done ahead of schedule service rep was top notch. More

by LEMKEM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Fort Myers INFINITI responded

Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

October 17, 2024

After the service call I checked my coolent resivour and found it was empty. I expected the mechanic doing a multi point inspection would have checked and toped off all the fluids. To my disappointment More

by JREMPERT66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Fort Myers INFINITI responded

Hi, we regret to hear that you had this experience with us. Please reach out to us at (888) 690-3484 when you can so we can address this situation directly. Thank you and have a great day.

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