Back

Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

Sort by
May 29, 2023

Rick Libby is professional and personal. Explains things well and gets the job done! He is invaluable. More

by barbeemjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 26, 2023

Service department is always fast and efficient. The service department is exceptional with friendliest staff. More

by DIZNEYLOVERSX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Han Bolen
May 29, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 25, 2023

Great great great great awesome awesome very very satisfied with the service always top notch service More

by MACY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2023

Took my car in for service because several sensors were turning on. Got a $4100 repair quote. The TMPS sensors are covered under warranty. But since all four were malfunctioning, they didn't bother taking More

by zenithegr8
Recommend Dealer
No
May 26, 2023 -

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. Please reach out us at (941) 621-6505 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

May 23, 2023

Was happy that I was able to get my cars serviced in a timely manner. Service writer was awesome More

by fateka.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Fort Myers INFINITI responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2023

Great costumer service, service prices are fair and loaners are the latest models, best dealer i ever dealt with More

by FERNANDOCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2023

Great service and dependable customer service. Ask for Walter when looking to buy a new car . More

by markthomas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 20, 2023

Excellent service, treat customer like family, o would recommend to anyone, I will definitely go back for my next service. More

by hyrllc2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service shop
May 23, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 23, 2023 -

hyrllc2012 responded

When visiting ft MYERS Infinity dealers, anyone inspect good service, well at infinity ft MYERS , they really go beyond great customer service. Love them guys, please never change your courtesy.

May 20, 2023

I felt again they don’t have a solution for my problem . I felt they didn’t believe me that we didn’t break the front air vent. Has been fine until the car was washed at dealership. They say they can’t d More

by Porrtia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Had an issue and brought in my car. They figured out what the problem was and ordered out the part before I brought the car in. Gave me a loaner and 24 hours later it done. Couldn’t be More

by kent15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

...
49
...