673 Reviews of Fort Myers INFINITI - Service Center
Rick Libby is professional and personal. Explains things well and gets the job done! He is invaluable. Explains things well and gets the job done! He is invaluable. More
Service department is always fast and efficient. The service department is exceptional with friendliest staff. The service department is exceptional with friendliest staff. More
Great great great great awesome awesome very very satisfied with the service always top notch service satisfied with the service always top notch service More
Took my car in for service because several sensors were turning on. Got a $4100 repair quote. The TMPS sensors are covered under warranty. But since all four were malfunctioning, they didn't bother taking turning on. Got a $4100 repair quote. The TMPS sensors are covered under warranty. But since all four were malfunctioning, they didn't bother taking off the tires to check. They 'assumed' they were broken were I replaced my tires 8 months ago (not at the dealer). They also said my air filters needed replacing but my husband replaced them 2 months ago. Basically nothing was done and I paid $250 for them to connect my car to a machine. AutoZone does it for free. More
Was happy that I was able to get my cars serviced in a timely manner. Service writer was awesome timely manner. Service writer was awesome More
Great costumer service, service prices are fair and loaners are the latest models, best dealer i ever dealt with loaners are the latest models, best dealer i ever dealt with More
Great service and dependable customer service. Ask for Walter when looking to buy a new car . Ask for Walter when looking to buy a new car . More
Excellent service, treat customer like family, o would recommend to anyone, I will definitely go back for my next service. recommend to anyone, I will definitely go back for my next service. More
I felt again they don’t have a solution for my problem . I felt they didn’t believe me that we didn’t break the front air vent. Has been fine until the car was washed at dealership. They say they can’t d . I felt they didn’t believe me that we didn’t break the front air vent. Has been fine until the car was washed at dealership. They say they can’t do anything about the wrinkled leather seat that has been that way since we purchased the car new. We were lied to about percent of finance . This is our first experience with Infinity. Not happy. Really frustrated and sad. More
Had an issue and brought in my car. They figured out what the problem was and ordered out the part before I brought the car in. Gave me a loaner and 24 hours later it done. Couldn’t be They figured out what the problem was and ordered out the part before I brought the car in. Gave me a loaner and 24 hours later it done. Couldn’t be happier! More