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This rating includes all service center reviews, with more weight given to recent reviews.
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673 Reviews of Fort Myers INFINITI - Service Center
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June 07, 2023
Everything was fine. Only complaint is that no one called me to say car was ready for pick up @ 5:00 after it had already been there over night. Also, I got a new tire wi Only complaint is that no one called me to say car was ready for pick up @ 5:00 after it had already been there over night. Also, I got a new tire with balancing & it was different air pressure than the other 3 tires. Why wouldn't it all be the same or close in psi?? More
by acarr
Verified CustomerEmployees Worked With
June 07, 2023
Very good service and timely updates. Our car works like new and was very clean. Our car works like new and was very clean. More
by ALFROD_04
Employees Worked With
June 02, 2023
I feel like this dealership could do a little bit better with open customers based on the service requires with open customers based on the service requires More
by voungh84
Employees Worked With
June 02, 2023
Mr Libby and Ian r some very pleasant ppl they made sure I was taking care of and was satisfied b4 I left these two ppl are keepers I was taking care of and was satisfied b4 I left these two ppl are keepers More
by RONBRINA1108
June 02, 2023
The service department is consistently professional and timely. Adviser Rick Libby is always congenial, gives accurate assessments during our service visits and is one of the reason we are so satisfied. timely. Adviser Rick Libby is always congenial, gives accurate assessments during our service visits and is one of the reason we are so satisfied. More
by Banana
Employees Worked With
June 01, 2023
My service tech, Zach is fantastic. He consistently meets my scheduling needs. Always communicates and clearly explains what is needed for service. He is one of the reasons I continue t He consistently meets my scheduling needs. Always communicates and clearly explains what is needed for service. He is one of the reasons I continue to own an Infiniti. More
by jlf75
Employees Worked With
May 30, 2023
GREAT SERVICE THANKS FOR EVERY THING. CLEAN GREAT SERVICE HOURS FRIENDLY STAFF GREAT COFFEE THANKS AGAIN CLEAN GREAT SERVICE HOURS FRIENDLY STAFF GREAT COFFEE THANKS AGAIN More
by WWPETERPARKER
May 29, 2023
Rick Libby is my service advisor. He is awesome. The Service is always consistent. My vehicle is always cleaner after every visit. He is awesome. The Service is always consistent. My vehicle is always cleaner after every visit. More
by Ms Black
Employees Worked With
May 29, 2023
The dealership made it easy with loaner car. I appreciate being able to get to work and not have to take time off. I appreciate being able to get to work and not have to take time off. More
by stahl654
Employees Worked With
