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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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July 17, 2023

The negotiations were not the painful. Car had some small damage on the back light but we were told to come back when available. We will see the service operates. More

by sdtkattarantino
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kenworthy
Jul 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

July 16, 2023

Zach always provides excellent customer service. Zach is attentive and has excellent response/follow up time. More

by KiKi
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

Good service except took a little longer than expected . Told it would be ready at about 2:00. Received call at 3:45 More

by alkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Fort Myers INFINITI responded

Hello Alkaminski, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2023

I keep coming back to Ft Myers Infiniti because of the customer service I receive from Zach. Best service rep I've ever had. He's not happy until YOU are. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Fort Myers INFINITI responded

Hi Rich, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2023

Rick Libby is always very helpful. Took my car in for an oil change and also to troubleshoot and fix an elusive flutter/rattle on the driver's side. The problem was discovered and fix More

by GAILDRUSS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2023

I had a flat tire and they replaced it for me. I had a warranty on them and Zack had that approved. More

by DONNELLY711
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 12, 2023

Service was good the Service manager Emanuel was very pleasant. He really went out of his to explain to me all the ins and outs of what may be happening with my vehicle. And really appreciated that we ne More

by walker.artimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

July 11, 2023

Great customer service every time from Rick. Will return again in the future. Thank you. More

by Mkwhitacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! We look forward to your next visit! Take care!

July 08, 2023

Your service operation was coordinated and efficient. The text messages are a very productive way to communicate to customers. More

by kugler.curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2023

Always great service even when I just show up without an appointment. If I can't wait for the vehicle.they have a loaner for me More

by zigmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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