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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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November 15, 2023

I always have a good experience at Infiniti Fort Myers. Great communication whenever I need to have my car serviced More

by starfish-fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 15, 2023

Pleasant and uncomplicated Courteous , informative and easy to deal with. Hope she is there to take care of me at my next service visit. More

by Falik.neuros
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2023

Customer service was great l. I came in Friday evening without an appointment because I had a flat and didn’t know it and was able to get a loaner More

by kiyaniy7122
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fort Myers INFINITI responded

Hi, here at Fort Myers INFINITI, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

November 14, 2023

Zach is always a pleasure to work with. He explains everything and is very patient and kind. I always request him and will continue to. More

by TLB226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 14, 2023

Great service! Reasonable pricing! Very easy experience. Loaner car a plus. Very professional staff. Would highly recommend. More

by jenniferreese7222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 12, 2023

They always take care of me and my car this is one place I keep coming back to More

by troin.artis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Fort Myers INFINITI responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2023

My Gs35 has only been to two Infiniti dealerships Infiniti of Annapolis MD and Infiniti of Fort Myers the quality and professionalism continues More

by NOELSHANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 10, 2023

5 stars should be 15 words. . all around good service. Zach was professionally friendly. Good! More

by JANDERSON390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 09, 2023

Excellent dealer. Always a pleasure to work with service advisor Rick Libby. Work was done promptly and the facility that is set up for the customer to wait is excelle More

by Toby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Fort Myers INFINITI responded

Hi Toby, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2023

Since retiring to Florida infiniti of Fort Myers has continued the great service I experienced from Infiniti of Annapolis, professional, intentional customer service. More

by NOELSHANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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