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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews
Call Service Center (239) 344-7058

675 Reviews of Fort Myers INFINITI - Service Center

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November 20, 2023

The customer service experience was flawless ,and I'd recommend them to anyone: ¡Thanks Infiniti! You make life better.... More

by rjromano.nv
Recommend Dealer
Yes
Employees Worked With
Rick Libby, a porter and the cashier and another porter
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Nov 22, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

November 19, 2023

Great service checking in and checking out . Helpful with discovering and correcting an issue we had reported More

by Vince3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Fort Myers INFINITI responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Fort Myers INFINITI we are always striving to do better than your last visit.

November 19, 2023

Really good and prompt service experience. Would definitely recommend to anyone looking for quality vehicle customer service experience. More

by Grifantonio
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
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November 19, 2023

Always very efficient and fast service They value their customers I will recommend Infinity to anyone. More

by Norma Ruiz
Recommend Dealer
Yes
Employees Worked With
Mr. Rick Lebby
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Nov 22, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 18, 2023

Had a nice loaner for us ready to go for us. Unexpectedly longer repair that went smooth as possible More

by kns84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 18, 2023

Service Department is top notch. Always makes me feel special. Dropping off my vehicle is easy, fast and they have a loaner car ready for me. That is a great benefit for those of More

by DSNOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 16, 2023

Was able to schedule quickly and service was great. Would highly recommend this dealer. Service advisor understood what was needed. More

by lclay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2023

Courteous, effective and prompt service! Maintenance group highly recommended! Walk in service professionally handled! Thanks so much! More

by efirth55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 15, 2023

Service was top notch, the service advisor was friendly and the appointment was quicker than expected More

by roballenfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2023

The service manager was perfect to work with, we had a few small coplaints from garage and he took care of making it a great experience. We would recommend More

by troy52465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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