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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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November 29, 2023

Very attentive! Service was performed an efficient time frame!! Informed me of work to perform later More

by STEVE@HUBREFRIGERATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Speedy service for a oil and filter change. Prices for some major work is still too high. More

by ricky_dieujuste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI.

November 29, 2023

The service and my customer service rep were top-notch. I’ll be back for my next service in a few months. More

by jerwersdl32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
Dec 01, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 28, 2023

Great dealership! Fast, thorough service and your automobile is returned washed and vacuumed! We bought our QX60 here and have all our service performed at their servi More

by janamgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We hope to see you soon!

November 27, 2023

They left the oil stop loose after my oil change and it leaked on my driveway. The pressure cleaner they hired to clean it never showed for my appointment. I’ve spent the last two weeks trying various me More

by lawmanfla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Libby
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Excellent service! ! They are very professional and their prices are fair and most of the times they have a loaner available. More

by FERNANDOCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Fort Myers INFINITI responded

Hi, it really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope to be of service to you again in the future. Best wishes, Fort Myers INFINITI

November 25, 2023

Had a flat , they were able to put a new tire on in almost 3 hours which seemed like a long time. Unable to get military discount but they said I could get one next time More

by Mrsrogue1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 27, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing, please contact our Manager at (888) 690-3484. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

November 22, 2023

Stop texting me please Stop texting me please Stop texting me please Stop texting me please More

by patrickferguson206
Recommend Dealer
Yes
Employees Worked With
I did it myself
November 21, 2023

Ft Myers Infiniti service department is always quick, eager to please, & great to deal with. More

by jpohlx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

November 21, 2023

The service center staff is top notch. Have always been taken care of in a very efficient snd profesional way here. More

by Jorge5467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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